1. Transforming data for use in management decisions

   • David W. Burnett

   BriefCommunication Pages: 2 - 3

2. Accountability in the case management of critical incidents

   • Bruce E. Bailey
   • Patricia E. Ray

   BriefCommunication Pages: 3 - 5

3. Managerial credentials: The comfort of familiar traps

   • John Carver

   BriefCommunication Pages: 6 - 7

4. Program evaluation data: Who needs it?

   • E. Warren Lambert

   OriginalPaper Pages: 7 - 10

5. Organizational influences on social worker's approaches to self-evaluation

   • William D. Eldridge

   OriginalPaper Pages: 11 - 16

6. Paraprofessionals in mental health delivery services(1)

   • Vernon James
   • Robert Avenson
   • Mary R. Harvey

   OriginalPaper Pages: 18 - 20

7. Hospital advocacy programs

   • Edward F. McCrossin

   OriginalPaper Pages: 20 - 23

8. Performance appraisal challenges in mental health services

   • C. William Bechman

   BriefCommunication Pages: 24 - 26

9. A consumer-designed model of continuing education for administrators

   • Wade H. Silverman
   • Robert J. Rydman

   BriefCommunication Pages: 27 - 29

10. Work and nonwork satisfaction, intention to leave and turnover of mental health administrators

    • E. Alan Hartman
    • Baron Perlman

    BriefCommunication Pages: 30 - 32

11. Key informant perceptions of rural community mental health program

    • Floyd R. Smith
    • Leonard Stephens

    BriefCommunication Pages: 33 - 33

12. Political dynamics and influence upon organizational change

    • James Lewandowski
    • Wendy P. Acrish
    • Jacqueline M. Bouyea

    OriginalPaper Pages: 36 - 39

13. Motivating the service worker

    • Edwin B. Feldman

    BriefCommunication Pages: 39 - 41

14. Purchase of Mental Health Services

    • Robert Elkin

    BriefCommunication Pages: 42 - 44

15. Management information systems

    • F. E. Dunning

    OriginalPaper Pages: 45 - 48

16. C.E.T.A. personnel as a manpower resource for mental health agencies

    • Bruce E. Bailey
    • H. Michael Cunningham
    • Mark Lehman

    BriefCommunication Pages: 49 - 51