Volume 17, Issue 3

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June 2015

Special section on the role of information technology in service delivery

Issue Editors:

Jaeki Song,
Jeff Baker,
Fred D. Davis

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15 articles in this issue

Special section on the role of information technology in service delivery
Jaeki Song
Jeff Baker
Fred D. Davis
EditorialNotes 08 April 2015 Pages: 471 - 474
Adoption of Software as a Service (SaaS) Enterprise Resource Planning (ERP) Systems in Small and Medium Sized Enterprises (SMEs)
Ravi Seethamraju
OriginalPaper 27 May 2014 Pages: 475 - 492
Improving service of online health information provision: A case of usage-driven design for health information portals
Bang Viet Nguyen
Frada Burstein
Julie Fisher
OriginalPaper 27 May 2014 Pages: 493 - 511
Categorizing consumer behavioral responses and artifact design features: The case of online advertising
Jian Tang
Ping Zhang
Philip Fei Wu
OriginalPaper 19 June 2014 Pages: 513 - 532
Toward an integrated framework for innovation in service: A resource-based view and dynamic capabilities approach
Miri Kim
Jaeki Song
Jason Triche
OriginalPaper 03 June 2014 Pages: 533 - 546
A meta-analysis of existing research on citizen adoption of e-government
Nripendra P. Rana
Yogesh K. Dwivedi
Michael D. Williams
OriginalPaper 16 April 2013 Pages: 547 - 563
Adaptive and similarity-based tradeoff algorithms in a price-timeslot-QoS negotiation system to establish cloud SLAs
Seokho Son
Kwang Mong Sim
OriginalPaper 09 May 2013 Pages: 565 - 589
Smart grid data analytics for digital protective relay event recordings
Tomo Popovic
Mladen Kezunovic
Bozo Krstajic
OriginalPaper 08 June 2013 Pages: 591 - 600
Examining the antecedent factors of online microsourcing
Baozhou Lu
Rudy Hirschheim
Andrew Schwarz
OriginalPaper 16 July 2013 Pages: 601 - 617
Comparative study of large information systems’ CSFs during their life cycle
Mojtaba Ashja
Akram Hadizadeh Moghadam
Hamid Bidram
OriginalPaper 08 September 2013 Pages: 619 - 628
An integrative framework of comparing SaaS adoption for core and non-core business operations: An empirical study on Hong Kong industries
Vincent Cho
Aman Chan
OriginalPaper 22 September 2013 Pages: 629 - 644
Customer revisit intention to restaurants: Evidence from online reviews
Xiangbin Yan
Jing Wang
Michael Chau
OriginalPaper 27 September 2013 Pages: 645 - 657
Investments in enterprise integration technology: An event study
Narcyz Roztocki
Heinz Roland Weistroffer
OriginalPaper 29 September 2013 Pages: 659 - 672
Failure recovery in distributed model composition with intelligent assistance
Hui Huang
Xueguang Chen
Zhiwu Wang
OriginalPaper 04 October 2013 Pages: 673 - 689
On achieving secure collaboration in supply chains
Sharad Barkataki
Hassan Zeineddine
OriginalPaper 08 October 2013 Pages: 691 - 705

Volume 17, Issue 3

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