Specific remedy for specific problem: measuring service quality in South African higher education Johan de JagerGbolahan Gbadamosi OriginalPaper 18 December 2009 Pages: 251 - 267
Obtaining a picture of undergraduate education quality: a voice from inside the university Chia-Wei TangCheng-Ta Wu OriginalPaper 27 December 2009 Pages: 269 - 286
Learning more by being taught less: a “time-for-self-study” theory explaining curricular effects on graduation rate and study duration Henk G. SchmidtJanke Cohen-SchotanusHerman J. M. van Rossum OriginalPaper Open access 30 December 2009 Pages: 287 - 300
Teacher effects on student attrition and performance in mass-market tertiary education Gigi Foster OriginalPaper 30 December 2009 Pages: 301 - 319
Fighting for excellence: the case of the Federal University of Pelotas Silvina SantanaCristiane MoreiraFlávia Azambuja OriginalPaper Open access 03 January 2010 Pages: 321 - 341
Helping out or hanging out: the features of involvement and how it relates to university adjustment Thanh-Thanh TieuS. Mark PancerGerald Adams OriginalPaper 25 December 2009 Pages: 343 - 355