Product catalogue management with Semantic Web Services M. RichardsonT. Midwinter OriginalPaper Pages: 21 - 30
End-to-end service level agreements for complex ICT solutions J. WittgreffeM. DamesJ. McDonald OriginalPaper Pages: 31 - 46
Security risk management in the BT HP alliance M. ToddE. ZibertT. Midwinter OriginalPaper Pages: 47 - 52
A model-based approach to trust, security and assurance A. BaldwinY. BeresP. Kearney OriginalPaper Pages: 53 - 68
The next generation of systems to support corporate grade ICT products and solutions J. WittgreffeC. TrollopeT. Midwinter OriginalPaper Pages: 93 - 112
Meeting business objectives through adaptive information and communications technology G. Di VitantonioJ. Legh-SmithM. Wilkinson OriginalPaper Pages: 113 - 120
Hosted financial services — a case study N. D. AyreC. BrandonE. A. Smith OriginalPaper Pages: 121 - 134
Communications — the emancipation of the small business A. J. Gallacher OriginalPaper Pages: 135 - 150