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Simulating Four Essential Conversations with Hematology/Oncology Trainees: a Qualitative Evaluation

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Abstract

Hematologists/oncologists have a crucial responsibility to effectively communicate with patients. However, they have been criticized for ineffective communication with patients. To develop effective communication behaviors that meet the needs of patients and families, trainees need practice and feedback about their performance. Medical faculties frequently teach communication skills using simulation-based curricula; however, they often include only general communication skills, without tailored approaches for specialties. This study examined Hematology/Oncology trainees’ qualitative perceptions about the value of and techniques used for simulations of specialty specific, essential conversations with patients and families, and debriefing sessions. Results demonstrate a highly effective curriculum and positive learner experiences. While most reports on this topic take place within major academic cancer centers, outcomes from a mid-sized Hematology/Oncology training program are unknown. The study confirms feasibility for implementing a simulation-based communications program in a mid-sized Hematology/Oncology program and describes simulation techniques that were effective.

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Acknowledgments

The authors would like to thank Issam Makhoul, MD, UAMS Program Director for Hematology and Oncology; Cynthia Mercado, EMBA, MA; Lynn Willbanks; Sherry Johnson, Certified Healthcare Simulation Educator; Julie Moretz, Assistant Vice Chancellor for Patient and Family Centered Care; our talented, committed standardized patients; and our Hematology/Oncology fellows.

Conflict of Interest

The authors declare that they have no conflict of interest.

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Authors and Affiliations

  1. Department of Internal Medicine, Division of Hematology and Oncology, University of Arkansas for Medical Sciences, 4301 West Markham Street, Slot #508, Little Rock, AR, 72205, USA

    Konstantinos Arnaoutakis

  2. Centers for Simulation, Division of Academic Affairs, University of Arkansas for Medical Sciences, Little Rock, AR, USA

    Michael Anders

  3. Department of Surgery, Office of Graduate Medical Education, University of Arkansas for Medical Sciences, Little Rock, AR, USA

    Katherine Berry

Authors
  1. Konstantinos Arnaoutakis
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  2. Michael Anders
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  3. Katherine Berry
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Corresponding author

Correspondence to Konstantinos Arnaoutakis.

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Arnaoutakis, K., Anders, M. & Berry, K. Simulating Four Essential Conversations with Hematology/Oncology Trainees: a Qualitative Evaluation. J Canc Educ 31, 55–62 (2016). https://doi.org/10.1007/s13187-015-0847-7

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  • DOI: https://doi.org/10.1007/s13187-015-0847-7

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