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Einflussfaktoren und Auswirkungen eines gemeinsamen Medienverständnisses in virtuellen Teams

Determinants and consequences of a shared understanding of media use in virtual teams

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Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie (GIO) Aims and scope Submit manuscript

Zusammenfassung

Praktische Relevanz und Ziel: Virtuelle Teams sind ein wichtiger Bestandteil von Unternehmen, wobei die Befundlage zu deren Leistungsfähigkeit bisher widersprüchlich ist. Medienkompetenz, als wichtige Voraussetzung erfolgreicher virtueller Teamarbeit, wurde bislang nur auf individueller Ebene betrachtet. In diesem Artikel führen wir das Konstrukt des geteilten mentalen Modells der Medien ein, welches die Medienkompetenz des Teams und das gemeinsame Medienverständnis in Teams beschreibt.

Vorgehen: Wir analysieren den Zusammenhang des geteilten mentalen Modells der Medien mit den Variablen des theoretischen Modells von Schmitdtke und Cummings (2017).

Ergebnisse: Ein gemeinsames Medienverständnis im Team mindert die negativen Auswirkungen der Virtualität auf die Teamkommunikation und -koordination. Außerdem fördert das geteilte mentale Modell der Medien das gemeinsame Verständnis der Aufgaben, Rollen und zeitlichen Struktur sowie die Kommunikation und Koordination.

Abstract

Practical relevance and aim: Virtual teams are an important part for organizations, while the results are still inconsistent with regard to their performance. Media competence is a crucial requirement for effective virtual teamwork but has only been investigated on an individual level. In this article, we introduce the construct of a shared mental model of media in teams, which describes media competence on team level and a common understanding of media.

Procedure: We analyze the relationship between the shared mental model of media and the variables of the theoretical model by Schmidtke and Cummings (2017).

Results: A shared understanding of media use decreases the negative impact of virtuality on communication and coordination. A shared mental model of media promotes the shared understanding of task-, team- and temporal mental models as well as communication and coordination in teams.

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Notes

  1. Digitale Medien und Informations- und Kommunikationstechnologien (IKT) werden synonym verwendet.

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  1. Abteilung für Arbeits‑, Betriebs- und Organisationspsychologie, Universität Trier, Universitätsring 15, 54296, Trier, Deutschland

    Rebecca Müller &  Conny Herbert Antoni

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  1. Rebecca Müller
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  2. Conny Herbert Antoni
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Correspondence to Rebecca Müller.

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Müller, R., Antoni, C.H. Einflussfaktoren und Auswirkungen eines gemeinsamen Medienverständnisses in virtuellen Teams. Gr Interakt Org 50, 25–32 (2019). https://doi.org/10.1007/s11612-019-00447-3

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