Skip to main content
Log in

What Behaviours and Cognitions Support Responsible Consumption of Gambling? Results from an Expert Survey

  • Original Article
  • Published:
International Journal of Mental Health and Addiction Aims and scope Submit manuscript

Abstract

This study analysed expert views on (1) the adequacy of the current promotion of responsible gambling, (2) the practicality and worth of developing an evidence-based set of responsible gambling consumption behaviours and cognitions and (3) the relative importance of behaviours and cognitions promoted as supporting responsible consumption of gambling. Experts (N = 107) rated the importance of 61 behaviours and cognitions, distilled from a systematic literature review and content analysis of 30 websites, and grouped into seven categories. Behaviours and cognitions considered most important for problem gamblers related to ensuring gambling is affordable, limiting persistence at gambling, and using help and support. Those for at-risk gamblers related to understanding gambling, ensuring gambling expenditure is affordable, and keeping gambling in balance. For non-problem gamblers, important behaviours and cognitions related to understanding gambling, keeping gambling in balance, and positive motivations for gambling. Current promotion of responsible gambling was considered inadequate. Efforts to develop, validate and promote evidence-based responsible gambling consumption behaviours and cognitions can build on those identified in this research.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Abbott, M., Bellringer, M., Garrett, N., & Mundy-McPherson, S. (2014). New Zealand 2012 National Gambling Study: overview and gambling participation. Report no. 1. Wellington: Ministry of Health.

  • American Psychiatric Association. (2013). Diagnostic and statistical manual of mental disorders (5th ed.). Arlington: American Psychiatric Publishing.

    Book  Google Scholar 

  • Ariyabuddhiphongs, V. (2013). Problem gambling prevention: before, during, and after measures. International Journal of Mental Health and Addiction, 11(5), 568–582.

    Article  Google Scholar 

  • Blaszczynski, A., & Nower, L. (2002). A pathways model of problem and pathological gambling. Addiction, 97, 487–499.

    Article  PubMed  Google Scholar 

  • Blaszczynski, A., Ladouceur, R., & Shaffer, H. J. (2004). A science-based framework for responsible gambling: the Reno model. Journal of Gambling Studies, 20(3), 301–317.

    Article  PubMed  Google Scholar 

  • Blaszczynski, A., Ladouceur, R., Nower, L., & Shaffer, H. (2008). Informed choice and gambling: principles for consumer protection. Journal of Gambling Business and Economics, 2, 103–118.

    Google Scholar 

  • Blaszczynski, A., Collins, P., Fong, D., Ladouceur, R., Nower, L., Shaffer, H. J., et al. (2011). Responsible gambling: general principles and minimal requirements. Journal of Gambling Studies, 27(4), 565–573.

    Article  PubMed  Google Scholar 

  • Blaszczynski, A., Gainsbury, S., & Karlov, L. (2014). Blue gum gaming machine: an evaluation of responsible gambling features. Journal of Gambling Studies, 30(3), 697–712.

    Article  PubMed  Google Scholar 

  • Brown, A. (2008). Gambling and self-regulation. Guelph, ON: University of Guelph.

    Google Scholar 

  • Browne, M., Langham, E., Rawat, V., Greer, N., Li, E., Rose, J., et al. (2016). Assessing gambling-related harm in Victoria: a public health perspective. Melbourne: Victorian Responsible Gambling Foundation.

    Google Scholar 

  • Campbell, C. S., & Smith, G. J. (2003). Gambling in Canada: from vice to disease to responsibility: A negotiated history. Canadian Bulletin of Medical History, 20(1), 121–149.

    Article  PubMed  Google Scholar 

  • Cunningham, J. A. (2005). Little use of treatment among problem gamblers. Psychiatric Services, 56(8), 1024–1025.

    Article  PubMed  Google Scholar 

  • Currie, S. R., Hodgins, D. C., Wang, J., El-Guebaly, N., Wynne, H., & Chen, S. (2006). Risk of harm among gamblers in the general population as a function of level of participation in gambling activities. Addiction, 101(4), 570–580.

    Article  PubMed  Google Scholar 

  • Currie, S. R., Hodgins, D. C., Wang, J., El-Guebaly, N., & Wynne, H. (2008a). In pursuit of empirically based responsible gambling limits. International Gambling Studies, 8(2), 207–227.

    Article  Google Scholar 

  • Currie, S. R., Hodgins, D. C., Wang, J., El-Guebaly, N., Wynne, H., & Miller, N. V. (2008b). Replication of low-risk gambling limits using Canadian provincial gambling prevalence data. Journal of Gambling Studies, 24(3), 321–335.

    Article  PubMed  Google Scholar 

  • Currie, S. R., Miller, N., Hodgins, D. C., & Wang, J. (2009). Defining a threshold of harm from gambling for population health surveillance research. International Gambling Studies, 9(1), 19–38.

    Article  Google Scholar 

  • Currie, S. R., Hodgins, D. C., Casey, D. M., El-Guebaly, N., Smith, G. J., Williams, R. J., et al. (2012). Examining the predictive validity of low-risk gambling limits with longitudinal data. Addiction, 107(2), 400–406.

    Article  PubMed  Google Scholar 

  • Delfabbro, P. H. (2012). Australasian gambling review (5th ed.). Adelaide: Independent Gambling Authority.

    Google Scholar 

  • Dzik, B. (2006). Between consumption and investment: a new approach to the study of the motivation to gamble. Journal of Gambling Issues, 17. doi:10.4309/jgi.2006.17.4.

  • Ferris, J., & Wynne, H. (2001). The Canadian problem gambling index: final report. Ottawa, ON: Canadian Centre on Substance Abuse.

    Google Scholar 

  • Gainsbury, S. (2010). Self-exclusion: a comprehensive review of the evidence. Guelph, ON: Ontario Problem Gambling Research Centre.

    Google Scholar 

  • Gainsbury, S. M., Russell, A. M. T., Blaszczynski, A., & Hing, N. (2015). Interaction between gambling activities and modes of access. Addictive Behaviors, 41, 34–40.

    Article  PubMed  Google Scholar 

  • Goodie, A. S., & Fortune, E. E. (2013). Measuring cognitive distortions in pathological gambling: Review and meta-analyses. Psychology of Addictive Behaviors, 27(3), 730.

    Article  PubMed  Google Scholar 

  • Gordon, R., Gurrieri, L., & Chapman, M. (2015). Broadening an understanding of problem gambling: The lifestyle consumption community of sports betting. Journal of Business Research, 68(10), 2164–2172.

    Article  Google Scholar 

  • Hancock, L., Schellinck, T., & Schrans, T. (2008). Gambling and corporate social responsibility (CSR): re-defining industry and state roles on duty of care, host responsibility and risk management. Policy and Society, 27(1), 55–68.

    Article  Google Scholar 

  • Hing, N. (2002). The emergence of problem gambling as a corporate social issue in Australia. International Gambling Studies, 2(1), 101–122.

    Article  Google Scholar 

  • Hing, N. (2005). Giving the gamblers a voice: the perceived efficacy of responsible gambling practices in NSW clubs. Gambling Research, 17(1), 53–69.

    Google Scholar 

  • Hing, N. (2010). The evolution of responsible gambling policy and practice: insights for Asia from Australia. Asian Journal of Gambling Issues & Public Health, 1(1), 19–33.

    Article  Google Scholar 

  • Hing, N., Nuske, E., & Gainsbury, S. (2012). Gamblers at risk and their help-seeking behaviour. Melbourne: Gambling Research Australia.

    Google Scholar 

  • Hing, N., Gainsbury, S., Blaszczynski, A., Wood, R., Lubman, D., & Russell, A. (2014a). Interactive gambling. Melbourne: Gambling Research Australia.

    Google Scholar 

  • Hing, N., Tolchard, B., Nuske, E., Holdsworth, L., & Tiyce, M. (2014b). A process evaluation of a self-exclusion program: a qualitative investigation from the perspective of excluders and non-excluders. International Journal of Mental Health and Addiction, 12(4), 509–523.

    Article  Google Scholar 

  • Hing, N., Cherney, L., Gainsbury, S., Lubman, D., Wood, R., & Blaszczynski, A. (2015a). Maintaining and losing control during internet gambling: a qualitative study of gamblers’ experiences. New Media and Society, 17(7), 1075–1095.

    Article  Google Scholar 

  • Hing, N., Russell, A., Tolchard, B., & Nower, L. (2015b). Risk factors for gambling problems: an analysis by gender. Journal of Gambling Studies, 32, 511–534.

    Article  PubMed Central  Google Scholar 

  • Hing, N., Lamont, M., Vitartas, P., & Fink, E. (2015c). How sports bettors respond to sports-embedded gambling promotions: implications for compulsive consumption. Journal of Business Research, 68, 2057–2066.

    Article  Google Scholar 

  • Hing, N., Sproston, K., Brook, K., & Brading, R. (2016, online). The structural features of sports and race betting inducements: issues for harm minimisation and consumer protection. Journal of Gambling Studies. doi:10.1007/s10899-016-9642-6.

  • Hing, N., Sproston, K., Tran, K., & Russell, A. M. T. (2017). Gambling responsibly: who does it and to what end? Journal of Gambling Studies, 33, 149–165. doi:10.1007/s10899-016-9615-.

    Article  PubMed  Google Scholar 

  • Hodgins, D. C., & El-Guebaly, N. (2000). Natural and treatment-assisted recovery from gambling problems: a comparison of resolved and active gamblers. Addiction, 95(5), 777–789.

    Article  CAS  PubMed  Google Scholar 

  • Jackson, A. C., Dowling, N., Thomas, S. A., & Holt, T. A. (2008). Treatment careers in problem gambling: factors associated with first treatment and treatment re-entry. Addiction Research and Theory, 16(6), 618–632.

    Article  Google Scholar 

  • Jacobs, D. F. (1986). A general theory of addictions: a new theoretical model. Journal of Gambling Behavior, 2, 15–31.

    Article  Google Scholar 

  • Joukhador, J., Maccallum, F., & Blaszczynski, A. (2003). Differences in cognitive distortions between problem and social gamblers. Psychological Reports, 92(3 Pt 2), 1203–1214.

    Article  PubMed  Google Scholar 

  • Korn, D., & Shaffer, H. (1999). Gambling and the health of the public: adopting a public health perspective. Journal of Gambling Studies, 15(4), 289–365.

    Article  PubMed  Google Scholar 

  • Ladouceur, R., Sylvain, C., Boutin, C., & Doucet, C. (2002). Understanding and treating pathological gamblers. London: Wiley.

    Google Scholar 

  • Ladouceur, R., Blaszczynski, A., & Lalande, D. (2012). Pre-commitment in gambling: a review of the empirical evidence. International Gambling Studies, 12(2), 215–230.

    Article  Google Scholar 

  • Lalande, D. R., & Ladouceur, R. (2011). Can cybernetics inspire gambling research? A limit-based conceptualization of self-control. International Gambling Studies, 11(2), 237–252.

    Article  Google Scholar 

  • Lamont, M., Hing, N., & Vitartas, P. (2016). Affective responses to gambling promotions during televised sport: a qualitative analysis. Sport Management Review, 19(3), 319–331.

    Article  Google Scholar 

  • Langham, E., Thorne, H., Browne, M., Donaldson, P., Rose, J., & Rockloff, M. (2016). Understanding gambling related harm: a proposed definition, conceptual framework, and taxonomy of harms. BMC Public Health, 16(1), 1–23.

    Google Scholar 

  • Lee, H. P., Chae, P. K., Lee, H. S., & Kim, Y. K. (2007). The five-factor gambling motivation model. Psychiatry Research, 150(1), 21–32.

    Article  PubMed  Google Scholar 

  • Livingstone, C., & Woolley, R. (2007). Risky business: a few provocations on the regulation of electronic gaming machines. International Gambling Studies, 7(3), 361–376.

    Article  Google Scholar 

  • Lostutter, T. W., Lewis, M. A., Cronce, J. M., Neighbors, C., & Larimer, M. E. (2014). The use of protective behaviors in relation to gambling among college students. Journal of Gambling Studies, 30(1), 27–46.

    Article  PubMed  PubMed Central  Google Scholar 

  • Lucar, C., Wiebe, J., & Philander, K. (2013). Monetary limits tools for internet gamblers: a review of their availability, implementation and effectiveness online. Retrieved from: http://www.responsiblegambling.org/docs/research-reports/monetary-limits-tools-for-internet-gamblers.pdf?sfvrsn=8

  • Markham, F., & Young, M. (2015). “Big ambling”: the rise of the global industry-state gambling complex. Addiction Research & Theory, 23(1), 1–4.

    Article  Google Scholar 

  • McDonnell-Phillips. (2006). Analysis of gambler precommitment behaviour. Melbourne: Gambling Research Australia.

    Google Scholar 

  • McMillen, J. (1997). When gambling is a problem: implications for public health. Consumer Rights Journal, 1(3), 10–13.

    Google Scholar 

  • Moore, S. M., Thomas, A. C., Kyrios, M., & Bates, G. (2012). The self-regulation of gambling. Journal of Gambling Studies, 28(3), 405–420.

    Article  PubMed  Google Scholar 

  • Neal, P., Delfabbro, P., & O’Neil, M. (2005). Problem gambling and harm: towards a national definition. Melbourne: Gambling Research Australia.

    Google Scholar 

  • Nelson, S. E., Kleschinsky, J. H., LaPLante, D. A., Gray, H. M., & Shaffer, H. J. (2013). A benchmark study for monitoring exposure to new gambling opportunities. Cambridge, MA: Division on Addiction.

    Google Scholar 

  • Nower, L., & Blaszczynski, A. (2010). Gambling motivations, money-limiting strategies, and precommitment preferences of problem versus non-problem gamblers. Journal of Gambling Studies, 26(3), 361–372.

    Article  PubMed  Google Scholar 

  • Pallesen, S., Mitsem, M., Kvale, G., Johnsen, B. H., & Molde, H. (2005). Outcome of psychological treatments of pathological gambling: A review and meta-analysis. Addiction, 100(10), 1412.

    Article  PubMed  Google Scholar 

  • Parke, A., Harris, A., Parke, J., Rigbye, J., & Blaszczynski, A. (2014). Facilitating awareness and informed choice in gambling. The Journal of Gambling Business and Economics, 8(3), 6–20.

    Google Scholar 

  • Patford, J. L. (2007). Linked lives: adult children’s experiences of late onset parental gambling problems. International Journal of Mental Health and Addiction, 5(4), 367–380.

    Article  Google Scholar 

  • Patford, J. L. (2009). For worse, for poorer and in ill health: how women experience, understand and respond to a partner’s gambling problems. International Journal of Mental Health and Addiction, 7(1), 177–189.

    Article  Google Scholar 

  • Petry, N. M. (2005). Stages of change in treatment-seeking pathological gamblers. Journal of Counseling and Clinical Psychology, 73, 312–322.

    Article  Google Scholar 

  • Reith, G. (2007). Gambling and the contradictions of consumption: a genealogy of the ‘pathological’ subject. American Behavioral Scientist, 51(1), 33–55.

    Article  Google Scholar 

  • Reith, G. (2008). Editorial: reflections on responsibility. Journal of Gambling Issues, 22, 149–155.

    Article  Google Scholar 

  • Responsible Gambling Council (2010). Insight 2010: informed decision making. Retrieved from: http://www.responsiblegambling.org/rg-news-research/rgc-centre/insight-projects/docs/default-source/research-reports/informed-decision-making

  • Samson, T., Rossen, F., & Hoque, E. (2012). The New Zealand gaming and betting survey: Chinese and Indian people’s experience. International Journal of Migration, Health and Social Care, 8(2), 98–106.

    Article  Google Scholar 

  • Saugeres, L., Thomas, A., Moore, S., & Bates, G. (2012). Gamblers tell their stories: life patterns of gambling. Melbourne: Victorian Responsible Gambling Foundation.

    Google Scholar 

  • Schottler Consulting. (2010). Factors that influence gambler adherence to pre-commitment decisions. Retrieved from http://www.gamblingresearch.org.au/home/research/gra+research+reports/factors+that+influence+a+gambler+pre-commitment+decisions+2010

  • Schüll, N. D. (2012). Addiction by design: machine gambling in Las Vegas. Princeton, NJ: Princeton University Press.

    Google Scholar 

  • Sharpe, L., & Tarrier, N. (1993). Towards a cognitive-behavioural theory of problem gambling. The British Journal of Psychiatry, 162(3), 407–412.

    Article  CAS  PubMed  Google Scholar 

  • Sproston, K., Hanley, C., Brook, K., Hing, N., & Gainsbury, S. (2015). Marketing of sports betting and racing. Melbourne: Gambling Research Australia.

    Google Scholar 

  • Steenbergh, T. A., Meyers, A. W., May, R. K., & Whelan, J. P. (2002). Development and validation of the gamblers’ beliefs questionnaire. Psychology of Addictive Behaviors, 16, 143. doi:10.1037/0893-164X.16.2.143.

    Article  PubMed  Google Scholar 

  • Stewart, S. H., & Zack, M. (2008). Development and psychometric evaluation of a three-dimensional gambling motives questionnaire. Addiction, 103(7), 1110–1117.

    Article  PubMed  Google Scholar 

  • Suurvali, H., Hodgins, D., Toneatto, T., & Cunningham, J. (2008). Treatment seeking among Ontario problem gamblers: results of a population survey. Psychiatric Services, 59(11), 1343–1346.

    Article  PubMed  Google Scholar 

  • Tavares, H., Martins, S. S., Zilberman, M. L., & El-Guebaly, N. (2002). Gamblers seeking treatment: why haven't they come earlier? Addictive Disorders & their Treatment, 1(2), 65–69.

    Article  Google Scholar 

  • Thomas, A. C., Allen, F. C., & Phillips, J. (2009). Electronic gaming machine gambling: measuring motivation. Journal of Gambling Studies, 25(3), 343–355.

    Article  PubMed  Google Scholar 

  • Toneatto, T., & Ladoceur, R. (2003). Treatment of pathological gambling: a critical review of the literature. Psychology of Addictive Behaviors, 17(4), 284.

    Article  PubMed  Google Scholar 

  • Turner, N. E., Wiebe, J., Falkowski-Ham, A., Kelly, J., & Skinner, W. (2005). Public awareness of responsible gambling and gambling behaviours in Ontario. International Gambling Studies, 5(1), 95–112.

    Article  Google Scholar 

  • Williams, R. J., West, B. L., & Simpson, R. I. (2012). Prevention of problem gambling: a comprehensive review of the evidence and identified best practices. Guelph, ON: Ontario Problem Gambling Research Centre.

    Google Scholar 

  • Wood, R. T., & Griffiths, M. D. (2015). Understanding positive play: an exploration of playing experiences and responsible gambling practices. Journal of Gambling Studies, 31(4), 1715–1734. doi:10.1007/s10899-014-9489-7.

    Article  PubMed  Google Scholar 

  • Wood, R. T., & Williams, R. J. (2011). A comparative profile of the internet gambler: demographic characteristics, game-play patterns, and problem gambling status. New Media & Society, 13(7), 1123–1141.

    Article  Google Scholar 

  • Wood, R. T., Wohl, M. J., Tabri, N., & Philander, K. (2017). Measuring responsible gambling amongst players: development of the positive play scale. Frontiers in Psychology, 8, 227.

    Article  PubMed  PubMed Central  Google Scholar 

Download references

Acknowledgements

Financial support for this study was received from the Victorian Responsible Gambling Foundation. We would also like to thank the 107 experts who responded to our survey for this study.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Nerilee Hing.

Ethics declarations

Conflict of Interest

The first author has received funds from the following sources: Australian Research Council, the Alberta Gambling Research Institute, and the Australian Communications and Media Authority, Gambling Research Australia, Victorian Responsible Gambling Foundation and the NSW, Queensland, Victorian and South Australian Governments; and has acted as a consultant on responsible gambling for the gambling industry (Echo Entertainment, Sportsbet). The second author has received funds from the Victorian Responsible Gambling Foundation, Department of Queensland Justice and Attorney General, Gambling Research Australia, National Association for Gambling Studies, the Alberta Gambling Research Institute and the Australian Communications and Media Authority. He has acted as a consultant for the gambling industry for 3 years for a project on gambling by employees of Star (previously Echo) Entertainment casinos. The third author has no competing interests to declare. None of the authors has a financial relationship with the organisation that sponsored this research.

Informed Consent

All procedures followed were in accordance with the ethical standards of the responsible committee on human experimentation (institutional and national) and with the Helsinki Declaration of 1975, as revised in 2000 (5). Informed consent was obtained from all patients for being included in the study.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Hing, N., Russell, A.M. & Hronis, A. What Behaviours and Cognitions Support Responsible Consumption of Gambling? Results from an Expert Survey. Int J Ment Health Addiction 15, 1320–1341 (2017). https://doi.org/10.1007/s11469-017-9793-4

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11469-017-9793-4

Keywords

Navigation