Abstract
Empathetic design is the ability for the designer to predict the cognitive and emotional experience of learners as they engage with the design product and process. It aims to center sensitivity toward learners, and the design process as a whole, which suggests potential application in educational settings. In the shift to digital, empathetic design may help instructors imagine learners’ thoughts and feelings engaged during the learning activity, and make iterative changes in response. Though empathetic design highlights sensitivity toward learners, by attempting to ‘be’ the other, it may unintentionally enact practices, and ideologies, of colonization. Recommendations for praxis via humanizing pedagogy are offered.
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A Response to Tracey & Hutchinson (2019) Empathic design: imagining the cognitive and emotional learner experience. Educational Technology Research and Development 67, 1259–1272. https://doi.org/10.1007/s11423-019-09683-2.
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Mehta, R., Gleason, B. Against empathy: moving beyond colonizing practices in educational technology. Education Tech Research Dev 69, 87–90 (2021). https://doi.org/10.1007/s11423-020-09901-2
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DOI: https://doi.org/10.1007/s11423-020-09901-2