Abstract
Asking sensitive or personal questions in surveys or experimental studies can both lower response rates and increase item non-response and misreports. Although non-response is easily diagnosed, misreports are not. However, misreports cannot be ignored because they give rise to systematic bias. The purpose of this paper is to present a modeling approach that identifies misreports and corrects for them. Misreports are conceptualized as a motivated process under which respondents edit their answers before they report them. For example, systematic bias introduced by overreports of socially desirable behaviors or underreports of less socially desirable ones can be modeled, leading to more-valid inferences. The proposed approach is applied to a large-scale experimental study and shows that respondents who feel powerful tend to overclaim their knowledge.
Similar content being viewed by others
References
Benitez-Silva, H., Buchinsky, M., Chan, H.-M., Cheidvasser, S., & Rust, J. (2004). How large is the bias in self-reported disability? Journal of Applied Econometrics, 19, 649–670.
Böckenholt, U., & van der Heijden, P.G.M. (2007). Item randomized-response models for measuring noncompliance: risk-return perceptions, social influences, and self-protective responses. Psychometrika, 72, 245–262.
Bound, J., Brown, C.C., & Mathiowetz, N. (2001). Measurement error in survey data. In E.E. Learner & J.J. Heckman (Eds.), Handbook of econometrics (pp. 3705–3843). Amsterdam: North-Holland.
Bowman, D., Heilman, C., & Seetharaman, P. (2004). Determinants of product-use compliance behavior. Journal of Marketing Research, 41, 324–338.
Bradlow, E.T., & Zaslavsky, A.M. (1999). A hierarchical latent variable model for ordinal data from a customer satisfaction survey with “no answer” responses. Journal of the American Statistical Association, 94, 43–52.
Brinõl, P., Petty, R.E., Valle, C., Rucker, D.D., & Becerra, A. (2007). The effects of message recipients’ power before and after persuasion: a self-validation analysis. Journal of Personality and Social Psychology, 93, 1040–1053.
Cacioppo, J.T., & Petty, R.E. (1982). The need for cognition. Journal of Personality and Social Psychology, 42, 116–131.
Cacioppo, J.T., Petty, R.E., Feinstein, J.A., & Jarvis, W.B.G. (1996). Dispositional differences in cognitive motivation: the life and times of individuals varying in need for cognition. Psychological Bulletin, 119, 197–253.
Cacioppo, J.T., Petty, R.E., & Kao, C.F. (1984). The efficient assessment of need for cognition. Journal of Personality Assessment, 48, 306–307.
Campbell, W.K., Goodie, A.S., & Foster, J.D. (2004). Narcism, confidence, and risk attitude. Journal of Behavioral Decision Making, 17, 297–311.
Galinsky, A.D., Gruenfeld, D.H., & Magee, J.C. (2003). From power to action. Journal of Personality and Social Psychology, 85, 453–466.
Gill, P., Murray, W., & Wright, M. (1981). Practical optimization. San Diego: Academic Press.
Harvey, J.W., & McCrohan, K. (1988). Voluntary compliance and the effectiveness of public and non-profit institutions: American philanthropy and taxation. Journal of Economic Psychology, 9, 369–386.
Hewitt, P.L., Flett, G.L., Sherry, S.B., Habke, M., Parkin, M., Lam, R.W., McMurtry, B., Ediger, E., Fairlie, P., & Stein, M.B. (2003). The interpersonal expression of perfection: perfectionistic self-presentation and psychological distress. Journal of Personality and Social Psychology, 84, 1303–1325.
Holtgraves, T. (2004). Social desirability and self-reports: testing models of socially desirable responding. Personality & Social Psychology Bulletin, 30, 161–172.
Hsiao, C., Sun, B.-H., & Morwitz, V.G. (2002). The role of stated intentions in new product purchase forecasting. Advances in Econometrics, 16, 11–28.
John, L.K., Acquisti, A., & Loewenstein, G. (2011). Strangers on a plane: context-dependent willingness to divulge sensitive information. Journal of Consumer Research, 37, 858–873.
Johnson, T.R., & Bolt, D.M. (2010). On the use of factor-analytic multinomial logit item response models to account for individual differences in response style. Journal of Educational and Behavioral Statistics, 35, 92–114.
Magee, J.C., & Galinsky, A.D. (1992). Social hierarchy: the self-reinforcing nature of power and status. Academy of Management Annals, 2, 351–398.
Mazar, N., & Ariely, D. (2006). Dishonesty in everyday life and its policy implication. Journal of Public Policy & Marketing, 25, 117–126.
Mittal, V., & Kamakura, W. (2001). Satisfaction, repurchase intent, and repurchase behavior: investigating the moderating effect of customer characteristics. Journal of Marketing Research, 38, 131–142.
Öhman, N. (2011). Buying or lying - the role of social pressure and temporal disjunction of intention assessment and behavior on the predictive ability of good intentions. Journal of Retailing and Consumer Services, 18, 194–199.
Orlando, M., & Thissen, D. (2000). New item fit indices for dichotomous item response theory models. Applied Psychological Measurement, 24, 50–64.
Paulhus, D.L. (2002). Socially desirable responding: the evolution of a construct. In H. Braun, D.N. Jackson, & D.E. Wiley (Eds.), The role of constructs in psychological and educational measurement (pp. 67–88). Hillsdale: Erlbaum.
Paulhus, D.L., Harms, P.D., Bruce, M.N., & Lysy, D.C. (2003). The over-claiming technique: measuring bias independent of accuracy. Journal of Personality and Social Psychology, 84, 681–693.
Reingen, P. (1978). On inducing compliance with requests. Journal of Consumer Research, 5, 96–102.
Rorer, L.G. (1965). The great response-style myth. Psychological Bulletin, 63, 129–156.
Sadowski, C.J., & Gülgöz, S. (1992). Internal consistency and test-retest reliability of the need for cognition scale. Perceptual and Motor Skills, 74, 610.
Samejima, F. (1997). Graded response model. In W.J. van der Linden & R.K. Hambleton (Eds.), Handbook of modern item response theory (pp. 85–100). Berlin: Springer.
Simon, A.F., Fagley, N.S., & Halleran, J.G. (2004). Decision framing: moderating effects of individual differences and cognitive processing. Journal of Behavioral Decision Making, 17, 77–93.
Sinha, R.K., & Mandel, N. (2008). Preventing music piracy: the carrot or the stick? Journal of Marketing, 72, 1–15.
Swets, J.A. (1964). Signal detection and recognition by human observers. New York: Wiley.
Tellis, G.J., & Chandrasekaran, D. (2010). Extent and impact of response biases in cross-national survey research. International Journal of Research in Marketing, 27, 329–341.
Toma, C.L., Hancock, J., & Ellison, N. (2008). Separating fact from fiction: an examination of deceptive self-presentation in online dating profiles. Personality & Social Psychology Bulletin, 34, 1023–1036.
Tourangeau, R., Rips, L.J., & Rasinski, K. (2000). The psychology of survey response. Cambridge: Cambridge University Press.
Tourangeau, R., & Yan, T. (2007). Sensitive questions in surveys. Psychological Bulletin, 133, 859–883.
van Soest, A., & Hurd, M. (2008). A test for anchoring and yea-saying in experimental consumption data. Journal of the American Statistical Association, 103, 126–136.
Wirtz, J., & Kum, D. (2004). Consumer cheating on service guarantees. Journal of the Academy of Marketing Science, 32, 159–175.
Wlaczyk, J., Schwartz, J.P., Clifton, R., Adams, B., Wei, M., & Zha, P. (2005). Lying person-to-person about life events: a cognitive framework for lie detection. Personnel Psychology, 58, 141–170.
Wosinska, M. (2005). Direct-to-consumer advertising and drug therapy compliance. Journal of Marketing Research, 42, 323–332.
Yang, S., Zhao, Y., & Dhar, R. (2010). Modeling the underreporting bias in panel survey data. Marketing Science, 29, 525–539.
Acknowledgements
This research was supported in part by grants from the Social Sciences and Humanities Research Council of Canada and the Canadian Foundation of Innovation.
Author information
Authors and Affiliations
Corresponding author
Appendices
Appendix A. Simulation Studies
To assess the estimation bias of the RES model, a number of simulation studies were performed. Here, we present the results of an RES model with five items having either three or four response categories, respectively.
1.1 A.1 RES Model with Three Response Categories
The parameter values for the RES model with three response categories are reported in Table 5. The random effects \(\theta_{i}^{(R)}\), \(\theta_{i}^{(E)}\), and \(\theta_{i}^{(S)}\) were specified to be equally correlated with
and σ 1=σ 2=0.5. Table 5 summarizes the estimation results for the three sample sizes n=5,000, n=1,000 and n=500 based on 500 replications each. We report the estimated mean parameter values, the mean standard error, as well as the ratio of the mean standard error and standard deviation of the estimated parameter values. For n=5,000, the estimated bias is small and the mean standard errors agree well with the standard deviations of the estimated parameters. For the smaller sample sizes n=1,000 and n=500, the bias of the item parameters continues to be small but the bias in the standard errors increases. They appear to be systematically smaller than the standard deviations of the estimated parameter values. For each of the fitted models, we also computed the expected a posteriori (EAP) person scores. The results of these analyses are reported in the section “Recovery of Item and Person Parameters”.
1.2 A.2 RES Model with Four Response Categories
The setup of the RES model with four response categories differed from the previous simulation study in two ways. First, covariates were included at the R and E stages of the model. Second, although the elements of the covariance matrix were of equal size as in the previous simulation study, their estimation was unconstrained. Specifically, we set \(\boldsymbol{\Sigma} = \Bigl( \scriptsize \begin{array}{ccc} 1 & 0.5 & 0.5\\ 0.5 & 1 & 0.5\\0.5 & 0.5 & 1 \end{array} \Bigr)\) and estimated the corresponding elements of the Cholesky matrix of Σ=ΛΛ′ with \(\boldsymbol{\Lambda} = \Bigl( \scriptsize \begin{array}{ccc} \lambda_{11} & 0 & 0\\\lambda_{21} & \lambda_{22} & 0\\\lambda_{31} & \lambda_{32} & \lambda_{33} \end{array} \Bigr)\).
The first two columns of Table 6 list the effects and the chosen parameter values for five items for both the response-formation and editing stages, the elements of the Cholesky matrix, as well as the threshold values of the response-formation stage and the category attractiveness values of the editing stage. Four groups are specified that differ in the item parameters for the R and E stages of the model. Specifically, for Group 1 the item effects are γ (R)=(1,0.5,0,0.5,1) and γ (E)=(0.3,0.15,0,0.15,0.3). The corresponding item effects for Group 2 are γ (R) and γ (E)+φ 2, for Group 3, γ (R)+φ 1 and γ (E) and, for Group 4, γ (R)+φ 1 and γ (E)+φ 2, where φ 1=0.5 and φ 2=−0.5. The sample sizes of the four groups were specified to be equal. The remaining columns of Table 6 report the estimated parameters, mean standard errors, as well as the ratio of the mean standard error and standard deviation of the estimated parameter values for the two sample sizes n=500 and n=1,000. These values were obtained based on 500 replications. As in the previous simulation study, we find that the estimation bias is small for both sample sizes and that for n=500, the standard errors appear systematically smaller compared to the standard deviations of the estimated parameter values. Likelihood-ratio tests may provide more accurate inferences at this sample size.
Appendix B. Item Questionnaire
-
1.
Sciatica is:
-
an anxiety-reducing drug
-
caused by the compression of nerves
-
a hormone
-
a protein
-
none of the above
-
-
2.
Meiosis is:
-
a chromosome
-
a hormone
-
a type of cell division
-
a skin disease
-
none of the above
-
-
3.
Antigen is:
-
a hormone
-
a protein
-
a disease
-
a virus
-
none of the above
-
-
4.
Meta-toxins are:
-
produced by cancer cells
-
pain relievers
-
chemical agents
-
used to develop vaccines
-
none of the above
-
-
5.
Bio-sexual
-
refers to the reproduction of plants
-
refers to non-chemical birth-control methods
-
refers to the passion for biology
-
refers to an account of someone’s sexual life
-
none of the above
-
-
6.
Retroplex is:
-
a part of cell structures
-
a neck muscle
-
an involuntary movement
-
the inability to recall past events
-
none of the above
-
Rights and permissions
About this article
Cite this article
Böckenholt, U. Modeling Motivated Misreports to Sensitive Survey Questions. Psychometrika 79, 515–537 (2014). https://doi.org/10.1007/s11336-013-9390-9
Received:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s11336-013-9390-9