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Residents’ Agency Makes a Difference in Volunteering in an Urban Neighbourhood

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Abstract

In this case study, we aimed to investigate residents’ agency through their participation in the development of their residential area in the city of Espoo, Finland. With the aid of seven themes, we identified by thematic analysis five types of residents in terms of agency: free floaters, home troops and helpers, representative information brokers, informed reviewers, and change agents. Relational agency, rooted from the cultural-historical activity theory, necessitated recognizing the available resources, understanding the motives of others, and collaborating in joint activities. The results of 30 interviews showed that residents are willing to participate, and they need space and structure to exploit their relational agency in order to build common interests in their neighbourhood. The findings are discussed with reference to the potential of residents’ agency while participating in neighbourhood governance and volunteering. Our study contributes to the understanding of residents’ relational agency in community development and in volunteering.

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Funding

The study is funded by The Housing Finance and Development Centre of Finland and the Ministry of Environment through the Development Programme for Residential Areas (2013–2015).

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Correspondence to Virpi Lund.

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The authors declare that they have no conflict of interest.

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Research was conducted in accordance with research protocol concerning human participants. Written informed consent was obtained from all participants.

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Lund, V., Juujärvi, S. Residents’ Agency Makes a Difference in Volunteering in an Urban Neighbourhood. Voluntas 29, 756–769 (2018). https://doi.org/10.1007/s11266-018-9955-4

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