Skip to main content
Log in

The Impact of Ageing on the Tourism Industry: An Approach to the Senior Tourist Profile

  • Published:
Social Indicators Research Aims and scope Submit manuscript

Abstract

The elderly population presents a market of particular relevance to a large number of industries for its high purchasing power, comparatively higher than younger groups. Specifically, the tourism sector is emerging as one of the biggest beneficiaries of the aging process as a result of changes in the lifestyle of the population currently, more leisure-oriented than previous generations. However, the tourist companies are facing difficulties in understanding these consumers, whose behavior is different as mentioned, from that of older people in the past. So, this paper aims to identify the main characteristics of the senior consumers for the tourism industry, through three main objectives. The first one is focused on the tendency to travel; the second one is based on the motivation, pull and push factors; and finally, the travel characteristics of Spanish seniors. Research findings showed that there are differences between travelers and non-travelers, depending on sociodemographic characteristics and previous travel experience, where the main reasons provided for not travelling included economic status and health. The literature about senior tourism is discussed in light of these findings.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

Notes

  1. The trips promoted by the IMSERSO (Elderly Social Services Institute) were included as trip types, due to the importance of these for the elderly population in Spain. These do not appear in any of the questionnaires in the research studies reviewed.

  2. Taking into account that the fieldwork was carried out in 2012, the trips made during the previous year were made in 2011.

  3. It seemed reasonable/appropriate to include age2 in the analysis together with age, since several of the studies reviewed across the theoretical framework (Fleischer and Pizam, 2002; Jang and Ham, 2009) use these two variables to attempt to establish the existence of a nonlinear relationship between senior age and travel frequency—Lohmann and Danielsson (2001), Oppermann (1995), Zimmer et al. (1995) and Schröder and Widmann (2007), among others, also mention this.

  4. Other sources of information used by those interviewed were lodging establishments themselves (21.6 %), IMSERSO (18.9 %), senior citizens’ centres (10.8 %), local government social service departments and areas and local autonomous region institutions (21.6 %) (for those who travelled with IMSERSO), as well as other type of associations that organise trips for the elderly (10.8 %).

  5. Spanish young unemployment is already over 50 %—which means that Spain holds the highest position in terms of young unemployment within the European Union. This means that the descendants of the baby boom generation are forced to change their place of residence for work reasons. If this mobility were internal, it could lead to an increase in the internal tourism demand for family and/or friends visits on the part of the adult population. However, it is more likely that we again have a generation that have to suffer large-scale emigration to look for new job opportunities in far-off places and emerging powers. In this way, those countries that attract the new generations should pay special attention to this type of tourism.

References

  • Aaker, D., Kumar, V., & Day, G. (1998). Marketing research (6th ed.). New York: Wiley.

    Google Scholar 

  • Alonso, J., & Grande, I. (2004). Comportamiento del consumidor: decisiones y estrategia de marketing (5th ed.). Madrid: ESIC.

    Google Scholar 

  • Álvarez, A. (1994). El ocio turístico en las sociedades industriales avanzadas. Barcelona: Bosch.

    Google Scholar 

  • Anken, A. K., Chaipooopirutana, S., & Combs, H. (2008). Psychographics and patronage behaviour of mature consumers in Thailand. International Review of Business Papers, 4, 45–56.

    Google Scholar 

  • Bai, B., Jang, S. S., Cai, L. A., & O´Leary, J. T. (2001). Determinants of travel mode choice of senior travelers to the United States. Journal of Hospitality & Leisure Marketing, 8, 147–168.

    Article  Google Scholar 

  • Bai, B., Smith, W., Cai, L. A., & O´Leary, J. T. (1999). Senior sensitive segments: Looking at travel behavior. In K. S. Chon (Ed.), The practice of graduate research in hospitality and tourism (pp. 75–89). New York: The Haworth Hospitality Press.

    Google Scholar 

  • Baloglu, S., & Shoemaker, S. (2001). Prediction of senior travelers’ motorcoach use from demographic, psychological, and psychographic characteristics. Journal of Travel Research, 40, 12–18.

    Article  Google Scholar 

  • Baloglu, S., & Uysal, M. (1996). Market segments of push and pull motivations: A canonical correlation approach. International Journal of Contemporary Hospitality Management, 8(3), 32–38.

    Article  Google Scholar 

  • Batra, A. (2009). Senior pleasure tourists: examination of their demography, travel experience, and travel behavior upon visiting the Bangkok metropolis. International Journal of Hospitality & Tourism Administration, 10, 197–212.

    Article  Google Scholar 

  • Blazey, M. (1992). Travel and retirement status. Annals of Tourism Research, 19, 771–783.

    Article  Google Scholar 

  • Bojanic, D. C. (1992). A look at a modernized family life cycle and overseas travel. Journal of Travel and Tourism Marketing, 1(1), 61–79.

    Article  Google Scholar 

  • Borja, L., Casanovas, J. A., & Bosch, A. (2002). El Consumidor turístico. Pozuelo de Alarcón (Madrid): ESIC.

    Google Scholar 

  • Capella, L. M., & Greco, A. J. (1987). Information sources of elderly for vacation decisions. Annals of Tourism Research, 14, 148–151.

    Article  Google Scholar 

  • Cea, M. (1996). Metodología cuantitativa: estrategias y técnicas de investigación social. Madrid: Síntesis.

    Google Scholar 

  • Cea, M. (2002). Análisis multivariable: teoría y práctica en la investigación social. Madrid: Síntesis.

    Google Scholar 

  • Chen, H. W. J. (2009). Baby boomers´ and seniors´ domestic travel motivations: An examination of citizens in Tainan, Taiwan. Master thesis. University of Waterloo.

  • Chen, C., & Wu, C. (2009). How motivations, constraints, and demographic factors predict seniors´ overseas travel propensity. Asia Pacific Management Review, 14, 301–312.

    Google Scholar 

  • Cleaver, M. (2000). Australian seniors´ use of travel information sources: Perceived usefulness of word-of-mouth, professional advice, marketer-dominated and general-media information. ANZMAC 2000 visionary marketing for the 21st century (pp. 1–6).

  • Collins, D., & Tisdell, C. (2002). Age-related lifecycles: Purpose variations. Annals of Tourism Research, 29, 801–818.

    Article  Google Scholar 

  • Cooper, C., Fletcher, J., Fyall, A., Gilbert, D., & Wanhill, S. (2007). El Turismo: teoría y práctica. Madrid: Síntesis.

    Google Scholar 

  • Cosenza, R. M., & Davis, D. L. (1981). Family vacation decision making over the family life cycle: A decision and influence structure analysis. Journal of Travel Research, 20(2), 17–23.

    Article  Google Scholar 

  • Crompton, J. L. (1979). Motivations for pleasure vacation. Annals of Tourism Research, 6(4), 408–424.

    Article  Google Scholar 

  • Dann, G. M. S. (1977). Anomie, ego-enhancement and tourism. Annals of Tourism Research, 4(4), 184–189.

    Article  Google Scholar 

  • Dann, S. (2007). Branded generations: Baby boomers moving into the seniors market. Journal of Product & Brand Management, 16, 429–431.

    Article  Google Scholar 

  • Dellaert, B. G. C., Ettema, D. F., & Lindh, C. (1998). Multi-faceted tourist travel decisions: A constraint-based conceptual framework to describe tourists´ sequential choices of travel components. Tourism Management, 19, 313–320.

    Article  Google Scholar 

  • European Commission (2006). The impact of ageing on public expenditure: projections for the EU25 Member States on pensions, health care, long-term care, education and unemployment transfers (2004-2050).

  • Faranda, W. T., & Schmidt, S. L. (1999). Segmentation and the senior traveler: Implications for today´s and tomorrow´s aging consumer. Journal of Travel & Tourism Marketing, 8, 3–27.

    Article  Google Scholar 

  • Fleischer, A., & Pizam, A. (2002). Tourism constraints among Israeli seniors. Annals of Tourism Research, 29, 106–123.

    Article  Google Scholar 

  • Fodness, D. (1992). The impact of family life cycle on the vacation decision-making process. Journal of Travel Research, 31(2), 8–13.

    Article  Google Scholar 

  • Fodness, D. (1994). Measuring tourist motivation. Annals of Tourism Research, 21(3), 555–581.

  • Gunter, B. (1998). Understanding the older consumer: The grey market. London: Routledge.

    Google Scholar 

  • Hong, G. S., Fan, J. X., Palmer, L., & Bhargava, V. (2005). Leisure travel expenditure patterns by family life cycle stages. Journal of Travel and Tourism Marketing, 18(2), 15–30.

    Article  Google Scholar 

  • Hossain, A., Bailey, G., & Lubulwa, M. (2003). Characteristics and travel patterns of older Australians: Impact of population ageing on tourism. International conference on population ageing and health: Modeling our future, Canberra, Australia.

  • Huang, L., & Tsai, H. (2003). The study of senior traveler behavior in Taiwan. Tourism Management, 24, 561–574.

    Article  Google Scholar 

  • Huh, C. (2006). A study of changes in patterns of travel behavior over time: A cohort analysis approach. United States: PhD Michigan State University.

    Google Scholar 

  • IET. (2012). http://www.iet.tourspain.es/WebPartInformes/paginas/rsvisor.aspx?ruta=%2fEgatur%2fEstructura%2fAnual%2fGasto+de+los+turistas+seg%u00fan+edad+y+sexo.+-+Ref.2222&par=1&idioma=es-ES&anio=2012

  • INC. (2000). Instituto Nacional de Consumo. La Tercera edad y el consumo: funciones y repercusiones que tiene el consumo de las personas mayores. Madrid.

  • Jang, S., & Ham, S. (2009). A double-hurdle analysis of travel expenditure: Baby boomers seniors versus older seniors. Tourism Management, 30, 372–380.

    Article  Google Scholar 

  • Jang, S., & Wu, C. E. (2006). Seniors´ travel motivation and the influential factors: An examination of Taiwanese seniors. Tourism Management, 27, 306–316.

    Article  Google Scholar 

  • Javalgi, R. G., Thomas, E. G., & Rao, S. R. (1992). Consumer behavior in the U.S. pleasure travel marketplace: An analysis of senior and nonsenior travelers. Journal of Travel Research, 31, 14–19.

    Article  Google Scholar 

  • Lazer, W. (1986). Dimensions of the mature market. The Journal of Consumer Marketing, 3, 23–34.

    Article  Google Scholar 

  • Lee, S. H., & Tideswell, C. (2005). Understanding attitudes towards leisure travel and the constraints faced by senior Koreans. Journal of Vacation Marketing, 11, 249–263.

    Article  Google Scholar 

  • Lehmann, D. R., Gupta, S., & Steckel, J. H. (1998). Marketing research. Massachusetts: Addison-Wesley.

    Google Scholar 

  • Lohmann, M., & Danielsson, J. (2001). Predicting travel patterns of senior citizens: How the past may provide a key to the future. Journal of Vacation Marketing, 7(4), 357–366.

    Article  Google Scholar 

  • McGuire, F. A. (1984). A factor analytic study of leisure constraints in advanced adulthood. Leisure Sciences, 6, 313–326.

    Article  Google Scholar 

  • McGuire, F. A., Uysal, M., & McDonald, C. (1988). Attracting the older traveler. Tourism Management, 9, 161–164.

    Article  Google Scholar 

  • Moschis, G. P. (1992). Marketing to older consumers: A handbook of information for strategy development. Westport: Quorum Books.

    Google Scholar 

  • Norman, W. C., Daniels, M. J., McGuire, F., & Norman, C. A. (2001). Wither the mature market: An empirical examination of the travel motivations of neo-mature and veteran-mature markets. Journal of Hospitality & Leisure Marketing, 8(3/4), 113–130.

    Article  Google Scholar 

  • Nyaupane, G. P., McCabe, J. T., & Andereck, K. L. (2008). Seniors´ travel constraints: Stepwise logistic regression analysis. Tourism Analysis, 13, 341–354.

    Google Scholar 

  • OCDE. (2005). Policy challenges and actions. In financial market trends: Ageing and pension system reform: Implications for financial markets and economics policies (vol. 3, pp. 55–79). OCDE Publishing.

  • Oh, H. C., Uysal, M., & Weaver, P. A. (1995). Product bundles and market segments based on travel motivations: A canonical correlation approach. International Journal of Hospitality Management, 14(2), 123–137.

    Article  Google Scholar 

  • Oppermann, M. (1995). Travel life cycle. Annals of Tourism Research, 22(3), 535–552.

    Article  Google Scholar 

  • Paci, E. (1994). The major international VFR markets. Travel and Tourism Analyst, 6, 36–50.

    Google Scholar 

  • Patterson, I. (2006). Growing older. Tourism and leisure behaviour of older adults. Cambridge: Cabi.

    Book  Google Scholar 

  • Pennington-Gray, L. A., & Kerstetter, D. L. (2002). Testing a constraints model within the context of nature-based tourism. Journal of Travel Research, 40(4), 416–423.

    Article  Google Scholar 

  • Phillips, L. W., & Sternthal, B. (1977). Age differences in information processing: A perspective on the aged consumer. Journal of Marketing Research, 19(november), 444–457.

  • Plog, S. C. (2005). Targeting segments: more important than ever in the travel industry. In W. F. Theobald (Ed.), Global Tourism (3rd ed., pp. 271–293). Boston: Butterworth-Heinemann.

    Chapter  Google Scholar 

  • Price Waterhouse, Mundo Social, AECA, ZONTUR, ANET, EMER-GFK, IMSERSO. (1997). Incidencia socioeconómica de los programas de vacaciones para mayores y termalismo social del IMSERSO. Madrid: Instituto de Migraciones y Servicios Sociales.

    Google Scholar 

  • Prideaux, B., Wei, S., & Ruys, H. (2001). The senior drive tour market in Australia. Journal of Vacation Marketing, 7(3), 209–219.

    Article  Google Scholar 

  • Ramos, I. (2005). El estilo de vida de las personas mayores y la comunicación publicitaria. España: Un análisis empírico. PhD Universidad de Alicante.

    Google Scholar 

  • Romsa, G., & Blenman, M. (1989). Vacation Patterns of the Elderly German. Annals of Tourism Research, 16, 178–188.

    Article  Google Scholar 

  • Ryan, C., & Trauer, B. (2005). Aging populations: Trends and the emergence of the nomad tourist. In E. W. F. Theobald (Ed.), Global tourism (3rd ed., pp. 510–528). Boston: Butterworth-Heinemann.

    Chapter  Google Scholar 

  • Sakai, M., Brown, J., & Mak, J. (2000). Population aging and Japanese international travel in the 21st century. Journal of Travel Research, 38, 212–220.

    Article  Google Scholar 

  • Sánchez, P. (2000). Sociología de la vejez versus economía de la vejez. Papers. Revista de Sociología (61, pp. 39–88). Barcelona: Universidad Autónoma de Barcelona.

  • Sangpikul, A. (2008). Travel motivations of Japanese senior travellers to Thailand. International Journal of Tourism Research, 10, 81–94.

    Article  Google Scholar 

  • Schröder, A., & Widmann, T. (2007). Demographic change and its impact on the travel industry: Oldies-nothing but goldies? In R. Conrady & M. Buck (Eds.), Trends and issues in Global Tourism (pp. 3–17). Berlin: Springer.

    Google Scholar 

  • Shim, S., Gehert, K. C., & Siek, M. (2005). Attitude and behaviour regarding pleasure travel among mature consumers: A socialization perspective. Journal of Travel & Tourism Marketing, 18, 69–81.

    Article  Google Scholar 

  • Silvers, C. (1997). Smashing old stereotypes of 50-plus America. Journal of Consumer Marketing, 14(4), 303–309.

    Article  Google Scholar 

  • Stroud, D. (2008). The 50 plus market: Why the future is age neutral when it comes to marketing & branding strategies. London: Kogan Page.

    Google Scholar 

  • UNWTO. (2010). Demographic change and tourism. Madrid.

  • Uysal, M., & Jurowski, C. (1994). Testing the push and pull factors. Annals of Tourism Research, 21(4), 844–846.

    Article  Google Scholar 

  • Wang, Y. (2005). An exploratory study of travel constructs in mature tourism. United States: PhD South Carolina University.

    Google Scholar 

  • Wu, C. M. E. (2003). An exploratory study of taiwanese seniors´ travel motivations and travel behavior. PhD, Kansas State University.

  • You, X., & O´Leary, J. T. (1999). Destination behavour of older UK travellers. Tourism Recreation Research, 24, 23–34.

    Article  Google Scholar 

  • Yun, J. (2009). An investigation of the US family reunion travel market: Motivations and activities. Master thesis, Purdue University, Indiana.

  • Zimmer, Z., Brayley, R. E., & Searle, M. S. (1995). Whether to go and where to go: Identification of important influences on seniors´ decisions to travel. Journal of Travel Research, 33, 3–10.

    Article  Google Scholar 

Download references

Acknowledgments

This study was done within the project “Sustainable Rural Development in Insular and Coastal Territories. Special Reference to the Countries in Roads of Development and to the Promotion of Vulnerable Population sectors (DERTIC)” (Ref. DER2011-25359) which is funded by the Ministry of Science and Innovation of Spain.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Elisa Alén.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Alén, E., Losada, N. & Domínguez, T. The Impact of Ageing on the Tourism Industry: An Approach to the Senior Tourist Profile. Soc Indic Res 127, 303–322 (2016). https://doi.org/10.1007/s11205-015-0966-x

Download citation

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11205-015-0966-x

Keywords

Navigation