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Strategies for Coping with Work Stressors and Family Stressors: Scale Development and Validation

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Abstract

Purpose

Both individuals and organizations benefit when workers can effectively cope with stressors in the work and family domains. This study takes an inductive approach to the development of a work stressor coping scale and a family stressor coping scale.

Design/Methodology/Approach

In phase one, a comprehensive list of coping strategies was generated through a multi-step content analysis of qualitative interviews. In phase two, the content validity of the work stressor and family stressor coping strategy scales was established using data from three samples; and in phase three, convergent, discriminant, and criterion-related validity evidence were obtained using data from two samples.

Findings

A multi-step content analysis of qualitative interview data was used to develop a list of 365 coping strategy statements (182 work and 183 family) representing 11 work and 14 family stressor coping strategies. Multiple samples were used to reduce the number of scale items, and establish evidence for the scales’ content, construct, and criterion-related validity. The final work stressor coping scale consisted of 36 items assessing 12 different strategies, and the final family stressor coping scale consisted of 45 items assessing 15 different strategies.

Implications

Findings from the present study suggest that individuals may use a wider variety of strategies to cope with work stressors and family stressors than previously thought, and these strategies may be differentially effective depending on the stressor domain (i.e., work or family) and outcome (e.g., work-to-family conflict vs. family-to-work conflict).

Originality/Value

The inductive nature of our study resulted in a comprehensive and domain-specific scales assessing how individuals cope with work stressors and family stressors.

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Notes

  1. In two cases, an item with high standardized factor loadings was found to be too redundant with another retained item, and the content domain would be better represented if a different item was retained. Factor loadings for these two replacement items were still quite high (.56 and .65).

  2. The results from the larger initial CFAs can be obtained from the first author. These CFAs are identical to those from phase 2, unless a particular strategy dimension had undergone item modifications. The final list of scale items is also available from the first author by request.

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Acknowledgments

We would like to thank Ludmila Zhdanova and Lindsay Kotrba for their assistance conducting interviews, and Annie Ball for her assistance with content analysis.

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Correspondence to Malissa A. Clark.

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Clark, M.A., Michel, J.S., Early, R.J. et al. Strategies for Coping with Work Stressors and Family Stressors: Scale Development and Validation. J Bus Psychol 29, 617–638 (2014). https://doi.org/10.1007/s10869-014-9356-7

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