Skip to main content
Log in

The effects of emotional intelligence on job performance and life satisfaction for the research and development scientists in China

  • Published:
Asia Pacific Journal of Management Aims and scope Submit manuscript

Abstract

To demonstrate the utility of the emotional intelligence (EI) construct in organizational studies, this study focuses on the effect of EI on job performance among research and development scientists in China. We argue that EI is a significant predictor of job performance beyond the effect of the General Mental Ability (GMA) battery on performance. This predictor effect is supported by results on a study of research and development scientists working for a large computer company in China. Our results also show that a self-reported EI scale developed for Chinese respondents, the WLEIS, is a better predictor of job performance than the scale developed in the U.S., the MSCEIT. Implications of the findings are discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Figure 1

Similar content being viewed by others

References

  • Bar-On, R. 1997. Bar-On emotional quotient inventory: A measure of emotional intelligence. Toronto: Multi-Health Systems Inc.

    Google Scholar 

  • Bar-On, R., & Parker, J. D. A. 1997. Introduction. In R. Bar-On & J. D. A. Parker (Eds.), Handbook of Emotional Intelligence: xi–xv. San Francisco, CA: Jossey-Bass.

    Google Scholar 

  • Butler, E. A., Egloff, B., Wilhelm, F. W., Smith, N. C., Erickson, E. A., & Gross, J. J. 2003. The social consequences of expressive suppression. Emotion, 3: 48–67.

    Article  Google Scholar 

  • Campbell, J. P. 1990. Modeling the performance prediction problem in industrial and organizational psychology. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of Industrial and Organizational Psychology, 1: 687–732. Palo Alto, CA: Consulting Psychologists.

    Google Scholar 

  • Campbell, A., Converse, P. E., & Rodgers, W. L. 1976. The quality of American life: Perceptions, evaluation and satisfaction. New York: Russell Sage.

    Google Scholar 

  • Campbell, J. P., McCloy, R. A., Opper, S. H., & Sager, C. E. 1993. A theory of performance. In N. Schmitt, W. C. Borman, & Associates (Eds.), Personnel selection in organizations: 35–70.

  • Ciarrochi, J. V., Chan, A. Y. C., & Caputi, P. 2000. A critical evaluation of the emotional intelligence construct. Personality and Individual Differences , 28(3): 539–561.

    Article  Google Scholar 

  • Davies, M., Stankov, L., & Roberts, R. D. 1998. Emotional intelligence: In search of an elusive construct. Journal of Personality and Social Psychology, 75(4): 989–1015.

    Article  Google Scholar 

  • Ferris, G. R., Witt, L. A., & Hochwarter, W. A. 2001. Interaction of social skill and the general mental ability on job performance and salary. Journal of Applied Psychology, 86(6): 1075–1082.

    Article  Google Scholar 

  • Gardner, H. 1983. Frames of mind: The theory of multiple intelligences. New York: Basic Books.

    Google Scholar 

  • Gardner, H. 1993. Multiple intelligences: The theory in practice. New York: Basic Books.

    Google Scholar 

  • George, J. M. 2000. Emotions and leadership: The role of human intelligence. Human Relations, 53(8): 1027–1055.

    Article  Google Scholar 

  • Goleman, D. 1995. Emotional intelligence. NY: Bantam Books.

    Google Scholar 

  • Goleman, D. 1997. Foreword. In R. Bar-On & J. D. A. Parker (Eds.), Handbook of emotional intelligence: vii-viii. San Francisco, CA: Jossey-Bass.

    Google Scholar 

  • Goleman, D. 1998. Working with emotional intelligence. New York: Bantam Books.

    Google Scholar 

  • Gottfredson, L. S. 1986. Societal consequences of the g factor in employment. Journal of Vocational Behavior, 29: 379–410.

    Article  Google Scholar 

  • Hilgard, E. R. 1980. The trilogy of mind: Cognition, affection, and conation. Journal of the History of the Behavioral Sciences, 16: 107–117.

    Article  Google Scholar 

  • Hochschild, A. R. 1983. The managed heart: Commercialization of human feelings. Berkeley: University of California press.

    Google Scholar 

  • House, J. S., Umberson, D., & Landis, K. R. 1988. Structures and processes of social support. Annual Review of Sociology, 14: 293–318.

    Article  Google Scholar 

  • Hunter, J. E. 1983. A casual analysis of cognitive ability, job knowledge, and job performance. Journal of Vocational Behavior, 29: 340–362.

    Article  Google Scholar 

  • Lam, L.T., & Kirby, S.L. 2002. Is emotional intelligence an advantage? An exploration of the impact of emotional and general intelligence on individual performance. The Journal of Social Psychology, 142(1): 133–143.

    Article  Google Scholar 

  • Landy, F. J., Shankster, L. J., & Kohler, S. S. 1994. Personnel selection and placement. Annual Review of Psychology, 45: 261–296.

    Article  Google Scholar 

  • Law, K. S., Wong, C. S., & Song, L. 2004. The construct and criterion validity of emotional intelligence and its potential utility for management studies. Journal of Applied Psychology, 89(3): 483–496.

    Article  Google Scholar 

  • Lin, N., Ye, X., & Ensel, W. M. 1999. Social support and depressed mood: A structural analysis. Journal of Health and Social Behavior, 40: 344–359.

    Article  Google Scholar 

  • Mayer, J. D., & Salovey, P. 1997. What is emotional intelligence? In P. Salovey & D. J. Sluyter (Eds.), Emotional development and emotional intelligence: Educational implications: 3–31.

  • Mayer, J. D., Caruso, D. R., & Salovey, P. 2000a. Emotional intelligence meets traditional standards for an intelligence. Intelligence, 27(4): 267–298.

    Article  Google Scholar 

  • Mayer, J. D., Caruso, D. R., & Salovey, P. 2000b. Selecting a measure of emotional intelligence: The case for ability testing. In R. Bar-On & J. D. A. Parker (Eds.), Handbook of emotional intelligence: 320–342. San Francisco, CA: Jossey-Bass.

    Google Scholar 

  • Mayer, J. D., Dipaolo, M. T., & Salovey, P. 1990. Perceiving affective content in ambiguous visual stimuli: A component of emotional intelligence. Journal of Personality Assessment, 54: 772–781.

    Article  Google Scholar 

  • Mayer, J. D., Salovey, P., & Caruso, D. R. 1999. Instruction Manual for the MSCEIT: Meyer-Salovey-Caruso Emotional Intelligence Test.

  • Mayer, J. D., Salovey, P., & Caruso, D. R. 2000. Emotional intelligence as zeitgeist, as personality and as a mental ability. In R. Bar-On & J. D. A. Parker (Eds.), Handbook of emotional intelligence: 92–117. San Francisco, CA: Jossey-Bass.

    Google Scholar 

  • Mendelssohn, M. 1755/1971. Moses Mendelssohn: Gesammelle Schriften Jubilaum Sausgabe (Band 1: Schriften zur Philosophic and Asthelik). Stuttgart: Friedrich Frommann Verlag (Gunther Holzboog). (Original work published in 1755).

  • O’Reilly III, C. A., & Chatman, J. A. 1994. Working smarter and harder: A longitudinal study of managerial success. Administrative Science Quarterly, 39: 603–627.

    Article  Google Scholar 

  • Pritchard, R. D., & Roth, P. G. 1991. Accounting for nonlinear utility functions in composite measures of utility and performance. Organizational Behavior and Human Decision Processes, 50: 341–359.

    Article  Google Scholar 

  • Rosete, D., & Ciarrochi, J. 2005. Emotional intelligence and its relationship to workplace performance outcomes of leadership effectiveness. Leadership & Organization Development Journal, 26(5): 388–399.

    Article  Google Scholar 

  • Salovey, P., & Mayer, J. D. 1990. Emotional intelligence. Imagination, Cognition and Personality, 9(3): 185–211.

    Article  Google Scholar 

  • Salovey, P., Mayer, J. D., Goldman, S. L., Turvey, C., & Palfai, T. 1995. Emotional attention, clarity and repair: exploring emotional intelligence using the Trait Meta-Mood Scale. In J. W. Pennebacker (Eds.), Emotion, Disclosure, And Health . Washington, DC: American Psychological Association.

    Google Scholar 

  • Salovey, P., Woolery, A., & Mayer, J. D. 2001. Emotional intelligence: Conceptualization and measurement. In G. J. O. Fletcher & M. S. Clark (Eds.), Blackwell Handbook of Social Psychology: Interpersonal Processes: 279–307. Malden, MA: Blackwell.

    Google Scholar 

  • Schmidt, F. L., & Hunter, J. E. 1998. The validity and utility of selection methods in personnel psychology: Practical and theoretical implications of 85 years of research findings. Psychological Bulletin, 124: 262–274.

    Article  Google Scholar 

  • Sutton, R. I. 1991. Maintaining norms about expressed emotions: The case of bill collectors. Administrative Science Quarterly, 36: 245–268.

    Article  Google Scholar 

  • Thorndike, E. L. 1920. Intelligence and its uses. Harper’s Magazine, 140: 227–235.

    Google Scholar 

  • Wonderlic Inc. 1999. Wonderlic Personnel Test & Scholastic Level Exam User’s Manual.

  • Wong, C. S., & Law, K. S. 2002. The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, 13: 243–274.

    Article  Google Scholar 

  • Wong, C. S., Law, K. S., & Wong, P. M. 2004. Development and validation of a forced choice emotional intelligence for Chinese respondents in Hong Kong. Asia Pacific Journal of Management, 21(4): 535–559.

    Article  Google Scholar 

  • Wong, C. S., Wong, P. M., & Law, K. S. 2005. The interaction effect of emotional intelligence and emotional labor on job satisfaction: A test of Holland’s classification of occupations. In C. E. J. Härtel, W. J. Zerbe, & N. M. Ashkanasy (Eds.), Emotions in Organizational Behavior: 235–250. Mahwah, NJ: Lawrence Erlbaum Associates, Inc.

    Google Scholar 

  • Wong, C. S., Wong, P. M., & Law, K. S. 2007. Evidence on the practical utility of Wong’s emotional intelligence scale in Hong Kong and Mainland China. Asia Pacific Journal of Management, 24(1): 43–60.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Chi-Sum Wong.

Additional information

The work described in this paper was supported by a grant from the Research Grants Council of the Hong Kong Special Administrative Region (Project no. CUHK4038/00H).

Rights and permissions

Reprints and permissions

About this article

Cite this article

Law, K.S., Wong, CS., Huang, GH. et al. The effects of emotional intelligence on job performance and life satisfaction for the research and development scientists in China. Asia Pacific J Manage 25, 51–69 (2008). https://doi.org/10.1007/s10490-007-9062-3

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10490-007-9062-3

Keywords

Navigation