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Measuring quality of work-life: A participatory approach in a Canadian cancer center

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Abstract

Background. Quality of work-life (QWL) has been gaining increasing attention in health care settings. To our knowledge, no QWL data for cancer centers have been published.Methods A participatory approach was used to develop a QWL survey that was administered to staff in Year 1 (Y1) and Year 2 (Y2) in a Canadian ambulatory cancer center.Results. Overall staff QWL scores were moderate in Y1 and Y2; however, there was considerable variation among four main employee groups (physicians, nurses, physicists, radiation therapists).Conclusions. The survey data provide a benchmark against which other cancer centers can be compared.

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Correspondence to Joanna E. M. Sale PhD, MSC.

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Sale, J.E.M., Smoke, M. Measuring quality of work-life: A participatory approach in a Canadian cancer center. J Canc Educ 22, 62–66 (2007). https://doi.org/10.1007/BF03174378

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