Skip to main content
Log in

The NCI’s Cancer Information Service staff training program: A foundation for excellence

  • Original Articles
  • Published:
Journal of Cancer Education Aims and scope Submit manuscript

Abstract

The philosophy of the National Cancer Institute’s (NCI) Cancer Information Service (CIS) staff training program is based on the premise that a solid relationship exists between staff performance and training. As a leading edge organization and the premiere cancer information service in the world, the CIS provides more training to its staff than many organizations. This factor is in part responsible for the program’s success over the past 30 years, during which time the staff training program was revised to reflect a more comprehensive, performace-based approach. This paper describes the development of the curricula and the standards that are the foundation of the CIS program.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  1. Bright MA. The National Cancer Institute’s Cancer Information Service: A premiere cancer information and education resource for the nation. J Cancer Educ. 2007; 22(suppl):S2-S7.

    PubMed  Google Scholar 

  2. National Cancer Institute’s Cancer Information Service Electronic Contact Record Form Data, 2006.

  3. Von Eschenbach A. Foreward J Health Commun. 2005; 10 (suppl):5.

    Article  Google Scholar 

  4. Morra ME, Thomsen C, Vezina A, et al. The International Cancer Information Service: A worldwide resource. J Cancer Educ. 2007; 22.(suppl):S61-S69.

    Article  PubMed  Google Scholar 

  5. Sredl H, Rothwell W. The ASTD Reference Guide to Workplace Learning and Performance: Present and Future Roles and Competencies. Amherst, MA: Human Resource Development Press; 2000.

    Google Scholar 

  6. Morra M, Van Nevel J, Wealon E, et al. History of Cancer Information Service. J National Cancer Inst Monographs. 1993;14:7–33.

    Google Scholar 

  7. Blended is better: Training Develop J. 2004; 58:52–55.

    Google Scholar 

  8. Johnson W, Ridley C. The Elements of Mentoring. New York: Palgrave MacMillian; 2004

    Google Scholar 

  9. La Porta M, Hagood H, Patt J, et al. The Cancer Information Service: Meeting the public’s cancer information needs via the Internet. J Cancer Educ. 2007; 22(suppl):S26-S34.

    Article  PubMed  Google Scholar 

  10. Council on Linkages Between Academic and Public Health Practice. Core Competencies for Public Health Professionals. Available at: http://www.phf.org/Link.html. Last accessed: May 1, 2007.

  11. Health Insurance Portability and Accountability Act. Available at: http://www.hhs.gov/ocr/hipaa/. Last accessed: May 1, 2007.

  12. Medline. Available at http://www.nlm.nih.gov/medlineplus/http/medlineplus.gov.

  13. Kirkpatrick DL, Kirkpatrick JD. Evaluating Training Programs: The Four Levels (3rd ed). San Francisco: Berrett-Koehler Publisher, Inc.; 2005.

    Google Scholar 

  14. La Porta M, Hagood H, Kornfeld J, et al. evaluating the Cancer Information Service contact centers: Meeting and exceeding the expectations of the public. J Cancer Educ. 2007;22(suppl):S18-S25.

    Article  PubMed  Google Scholar 

  15. La Porta M., Hagood H, Kornfeld J, et al. Partnership as a means for reaching special populations: Evaluating the Cancer Information Service partnership program. J Cancer Educ. 2007; 22(suppl):S35-S40.

    PubMed  Google Scholar 

  16. Bright MA, Fleisher L, Thomsen C, et al. Exploring e-Health usage and interest among Cancer Information Service users: The need for personalized interactions and multiple channels remains. J Health Commun. 2005; 10(suppl):35–51.

    Article  PubMed  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Rosemarie Slevin Perocchia RN, MED.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Perocchia, R.S., Galassi, A., Jacobs, R. et al. The NCI’s Cancer Information Service staff training program: A foundation for excellence. J Canc Educ 22 (Suppl 2), S8–S17 (2007). https://doi.org/10.1007/BF03174341

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF03174341

Keywords

Navigation