Sensitivity to nonverbal cues as a function of social competence

Abstract

The hypothesis that sensitivity to nonverbal messages is an important component of social compentence was tested employing 24 female subjects. It was predicted that subjects low in social competence would experience a high level of anxiety in a social interaction and that this would interfere with their ability to attend to the nonverbal behaviors of others. Subjects were given the task of interviewing a confederate. They were instructed to change the interview topic if the questioning appeared to produce discomfort in their partner. The confederate displayed a series of nonverbal cues indicating mounting tension while responding to certain questions. Two measures of sensitivity to the cues were obtained: (1) how quickly the subject changed the interview topic in response to the cues and (2) how many nonverbal cues the subject reported observing. The findings indicated that low-competence subjects reported having observed as many of the nonverbal messages as the high-competence subjects but failed to respond to them. An explanation for this is offered based on information gathered during a postexperimental interview. No difference was found between groups for level of anxiety experienced during the interaction. This is discussed in terms of the experimental design employed, which may have served to reduce anxiety in the subjects.