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Towards Process-Aware Cross-Organizational Human Resource Management

  • Conference paper
Enterprise, Business-Process and Information Systems Modeling (BPMDS 2014, EMMSAD 2014)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 175))

Abstract

Finding human resources with the required set of skills, experience, and availability to execute an activity at a specific moment, is a socio-technical challenge for enterprises that use business-process aware systems. On an intra-organizational level, there exists an increasing body of knowledge for automated human-resource management. However, the recent pervasiveness of service-oriented cloud computing combined with mobile devices and big data, has resulted in the emergence of crossorganizational ecosystems in which workforce is distributed. Consequently, human-resource management has to consider more requirements compared to a purely intra-organizational setting. This position paper addresses the gap and describes a set of challenges in the management of human resources in service outsourcing scenarios based on process views and automatic process-view matching. The contribution is a specification of research directions that must be pursued so that resource management successfully adopts the special requirements for scaling to a cross-organizational level.

This work was partially supported by the European Union’s Seventh Framework Programme (FP7/2007-2013), the European Commission (FEDER), the Spanish and the Andalusian R&D&I programmes (grants 318275 (GET Service), P12-TIC-1867 (COPAS), TIN2012-32273 (TAPAS), TIC-5906 (THEOS)).

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Author information

Authors and Affiliations

  1. Vienna University of Economics and Business, Austria

    Cristina Cabanillas & Jan Mendling

  2. Tallinn University of Technology, Estonia

    Alex Norta

  3. University of Seville, Spain

    Manuel Resinas & Antonio Ruiz-Cortés

Authors
  1. Cristina Cabanillas
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  2. Alex Norta
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  3. Manuel Resinas
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  4. Jan Mendling
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  5. Antonio Ruiz-Cortés
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Editor information

Editors and Affiliations

  1. DSV Stockholm University, Stockholm, Sweden

    Ilia Bider

  2. Public Research Centre Henri Tudor, Luxembourg

    Khaled Gaaloul

  3. Norwegian University of Science and Technology (NTNU), Sem Sælandsvei 7-9, N-7030, Trondheim, Norway

    John Krogstie

  4. Université de Paris 1 Panthéon - Sorbonne, Paris, France

    Selmin Nurcan

  5. Public Research Centre Henri Tudor, Luexemboug

    Henderik A. Proper

  6. Munich University of Applied Sciences, Munich, Germany

    Rainer Schmidt

  7. University of Haifa, Haifa, Israel

    Pnina Soffer

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Cabanillas, C., Norta, A., Resinas, M., Mendling, J., Ruiz-Cortés, A. (2014). Towards Process-Aware Cross-Organizational Human Resource Management. In: Bider, I., et al. Enterprise, Business-Process and Information Systems Modeling. BPMDS EMMSAD 2014 2014. Lecture Notes in Business Information Processing, vol 175. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-43745-2_6

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  • DOI: https://doi.org/10.1007/978-3-662-43745-2_6

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-662-43744-5

  • Online ISBN: 978-3-662-43745-2

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