Abstract
Due to demographic change, the increasing shortage of skilled professionals in the care sector, and the desire of older adults to stay independent as long as possible, it is predicted that robots will be used more often in the future to support older adults. To achieve accepted solutions, the opinions and concerns of the population need to be considered. Studies so far have shown different results, focus on a specific type of robot, and there is little knowledge about the attitudes and concerns of the population regarding the general use of robots for older adults. Based on established models of technology and robot acceptance, a questionnaire was compiled. To gain nationwide representative data, the survey includes questions on different factors of robot acceptance, preferred appearance, preferred functions and field of application, as well as ethical considerations. Here, data for Switzerland is published for the first time and evaluated descriptively. So far, 189 participants answered the survey, 57.6% of them women. Most participants had a positive attitude towards robots and would personally use a robot. But some functions are judged to be more conceivable than others. The main ethical concerns were a lack of interpersonal contact or problems with data security. The data collection will continue to achieve representativeness and to provide an overview of the attitudes and concerns about the implementation of robots for older adults in Switzerland and will be the basis for later in-depth analyses.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Vaupel, J.: Setting the stage: a generation of centenarians? Wash. Q. 23(3), 197–200 (2000)
Hedtke-Becker, A., Hoevels, R., Otto, U., Stumpp, G., Beck, S.: Zu Hause wohnen wollen bis zuletzt. In: Pohlmann, S. (ed.) Altern mit Zukunft, pp. 141–176. Springer, Wiesbaden (2012). https://doi.org/10.1007/978-3-531-19418-9_6
Marek, K.D., Rantz, M.J.: Ageing in place: a new model for long-term care. Nurs. Adm. Q. 24(3), 1–11 (2000)
Oswald, F., Kaspar, R., Frenzel-Erkert, U., Konopik, N.: “Hier will ich wohnen bleiben!” Ergebnisse eines Frankfurter Forschungsprojekts zur Bedeutung des Wohnens in der Nachbarschaft für gesundes Altern. Goethe Universität, Frankfurt am Main (2013)
Sixsmith, A., Gutman, G.: Technologies for Active Aging. International Perspectives on Aging. Springer, New York (2013). https://doi.org/10.1007/978-1-4419-8348-0
Afentakis, A., Maier, T.: Projektionen des Personalbedarfs und -angebots in Pflegeberufen bis 2025 (S. 990–1002). Statistisches Bundesamt, Wiesbaden (2010)
Mercay, C., Burla, L., Widmer, M.: Gesundheitspersonal in der Schweiz. Bestandesaufnahme und Prognosen bis 2030 (Obsan Bericht 71). Schweizerisches Gesundheitsobservatorium, Neuchâtel (2016)
Mercay, C., Grünig, A.: Gesundheitspersonal in der Schweiz – Zukünftiger Bedarf bis 2030 und die Folgen für den Nachwuchsbedarf (Obsan Bulletin 12/2016). Schweizerisches Gesundheitsobservatorium, Neuchâtel (2016)
Petek, C., et al.: Kompetenzmodell für Pflegeberufe in Österreich. Österreichichscher Gesundheits- und Krankenpflegeverband, Wien (2011)
World Health Organization: World report on ageing and health. World Health Organization, Geneva (2015)
Graf, B., Heyer, T., Klein, B., Wallhoff, F.: Servicerobotik für den demographischen Wandel. Mögliche Einsatzfelder und aktueller Entwicklungsstand. Bundesgesundheitsblatt-Gesundheitsforschung-Gesundheitsschutz 56(8), 1145–1152 (2013)
Ray, C., Mondada, F., Siegwart, R.: What do people expect from robots? In: Proceedings of the IEEE/RSJ International Conference on Intelligent Robots and Systems, Nice, pp. 3816–3821. IEEE (2008)
Wu, Y.-H., Wrobel, J., Cornuet, M., Kerhervé, H., Damnée, S., Rigaud, A.-S.: Acceptance of an assistive robot in older adults: a mixed-method study of human-robot interaction over a 1-month period in the Living Lab setting. Clin. Interv. Aging 9, 801–811 (2014)
Becker, H., et al.: Robotik in Betreuung und Gesundheitsversorgung. Vdf Hochschulverlag AG, Zürich (2013)
Payr, S., Werner, F., Werner, K.: Potential of robotics for ambient assisted living. FFG benefit, Vienna (2015)
European Commission: Einstellungen der Öffentlichkeit zu Robotern. Zusammenfassung. Spezial Eurobaometer 382 (2012)
Mavridis, N., et al.: Opinions and attitudes toward humanoid robots in the Middle East. AI Soc. 27, 517–534 (2012). https://doi.org/10.1007/s00146-011-0370-2
Bröhl, C., Nelles, J., Brandl, C., Mertens, A., Schlick, C.M.: Entwicklung und Analyse eines Akzeptanzmodells für die Mensch-Roboter-Kooperation in der Industrie. In: Gesellschaft für Arbeitswissenschaft e.V., Dortmund (eds.) Frühjahrskongress 2017, Brugg und Zürich: Soziotechnische Gestaltung des digitalen Wandels – kreativ, innovative, sinnhaft, pp. 1–6 (2017)
Ninomiya, T., Fujita, A., Suzuki, D., Umemuro, H.: Development of the multi-dimensional robot attitude scale: constructs of people’s attitudes towards domestic robots. In: Tapus, A., André, E., Martin, J.C., Ferland, F., Ammi, M. (eds.) ICSR 2015. LNCS (LNAI), vol. 9388, pp. 482–491. Springer, Cham (2015). https://doi.org/10.1007/978-3-319-25554-5_48
Heerink, M., Kröse, B., Evers, V., Wielinga, B.: Measuring acceptance of an assistive social robot: a suggested toolkit. In: 18th IEEE International Symposium on Robot and Human Interactive Communication, Toyama, pp. 528–533. IEEE (2009)
Heerink, M., Kröse, B., Evers, V., Wielinga, B.: Assessing acceptance of assistive social agent technology by older adults: the almere model. Int. J. Social Robot. 2(4), 361–375 (2010). https://doi.org/10.1007/s12369-010-0068-5
Ludewig, Y.: Untersuchung des Einflusses sozio-emotionaler Faktoren auf die soziale Akzeptanz und Nutzungsintention bei Lotsenrobotern. Disserttaion, Weimar (2016)
Venkatesh, V., Bala, H.: Technology acceptance model 3 and a research agenda on interventions. Decis. Sci. 39(2), 273–315 (2008)
De Graaf, M.M.A., Allouch, S.B., van Dijk, J.A.G.M.: Why would I use this in my home? A model of domestic social robot acceptance. Hum. Comput. Interact. 34(2), 115–173 (2019)
Fishbein, M., Ajzen, I.: Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Addison-Wesley, Reading (1975)
Davis, F.D., Bagozzi, R.P., Warshaw, P.R.: User acceptance of computer technology: a comparison of two theoretical models. Manage. Sci. 35(8), 982–1003 (1989)
Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D.: User acceptance of information technology: toward a unified view. Manag. Inf. Syst. Q. 27(3), 425–478 (2003)
Beer, J.M., Prakash, A., Mitzner, T.L., Rogers, W.A.: Understanding Robot Acceptance. Georgia Institute of Technology, Atlanta, GA (2011)
Coco, K., Kangasniemi, M., Rantanen, T.: Care personnel’s attitudes and fears toward care robots in elderly care: a comparison of data from the care personnel in Finland and Japan. J. Nurs. Scholarsh. 50(6), 634–644 (2018)
Pino, M., Boulay, M., Jouen, F., Rigaud, A.-S.: «Are we ready for robots that care for us?» Attitudes and opinions of older adults toward socially assistive robots. Front. Aging Neurosci. 7 (2015). Article 141
Rantanen, T., Lehto, P., Vuorinen, P., Coco, K.: The adoption of care robots in home care – a survey on the attitudes of Finish home care personnel. J. Clin. Nurs. 27, 1846–1859 (2018)
Richter, K.: Gesundheits-Roboter für Senior/innen. Neue Informations- und Kommunikationstechnologien in der alternden Gesellschaft. Dissertation. Universitätsverlag, Ilmenau (2017)
Savela, N., Turja, T., Oksanen, A.: Social acceptance of robots in different occupational fields: a systematic literature review. Int. J. Social Robot. 10(4), 493–502 (2017). https://doi.org/10.1007/s12369-017-0452-5
Flandorfer, P.: Population ageing and socially assistive robots for elderly persons: the importance of sociodemographic factors for user acceptance. Int. J. Popul. Res. 2012, 13 p. (2012). Article no. 829835. https://doi.org/10.1155/2012/829835
Nitto, H., Taniyama, D., Inagaki, H.: Social acceptance and impact of robots and artificial intelligence –findings of survey in Japan, the U.S. and Germany–. NRI Papers No. 211. Nomura Research Institute (2017)
Classen, K., Oswald, F., Doh, M., Kleinemas, U., Wahl, H.-W.: Umwelten des Alterns: Wohnen, Mobilität, Technik und Medien. Kohlhammer, Stuttgart (2014)
Kubiak, M.: Ist Beteiligung immer gut und sinnvoll? Partizipation und/oder politische Gleichheit. Impu!se 88, 4–5 (2015)
Mies, C.: Akzeptanz von Smart Home Technologien: Einfluss von subjektivem Pflegebedarf und Technikerfahrung bei älteren Menschen. Untersuchung im Rahmen des Projekts «Accepting Smart Homes». Diplomarbeit, Wien (2011)
Stadelhofer, C.: Möglichkeiten und Chancen der Internetnutzung durch Ältere. Zeitschrift für Gerontologie und Geriatrie 33, 186–194 (2000)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Lehmann, S., Ruf, E., Misoch, S. (2020). Robot Use for Older Adults – Attitudes, Wishes and Concerns. First Results from Switzerland. In: Stephanidis, C., Antona, M. (eds) HCI International 2020 - Posters. HCII 2020. Communications in Computer and Information Science, vol 1226. Springer, Cham. https://doi.org/10.1007/978-3-030-50732-9_9
Download citation
DOI: https://doi.org/10.1007/978-3-030-50732-9_9
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-50731-2
Online ISBN: 978-3-030-50732-9
eBook Packages: Computer ScienceComputer Science (R0)