Abstract
The COVID-19 pandemic responses in many nations enforced the physical separation of healthcare activities. This major contextual change triggered some of the key mechanisms of social change previously identified in this book, namely, the need to legitimise and resource telehealth services and to build confidence and relationships to support separated care. These mechanisms worked to extend and reorientate existing services. Looking into the future for telehealth services, as contexts continue to change under the influence of mechanisms, new contextual states will be created, which in turn will evolve under the influence of continuing, modified or new mechanisms. Whether universal healthcare then becomes a reality for everyone as part of an evolving new normal will depend on all of us—healthcare clients, patients, healthcare professionals, managers and technologists.
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Taylor, A. (2021). Telehealth Services in the Age of the COVID-19 Pandemic. In: Healthcare Technology in Context. Palgrave Macmillan, Singapore. https://doi.org/10.1007/978-981-16-4075-9_13
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