Abstract
Trust and honesty were key terms used time and again by the interviewees. There is an implicit assumption within social networks and social media that when connecting to someone else, they are going to respect that connection and not “spam” you. There is an implicit assumption that when downloading apps from unknown companies, they will work properly and not use your data without your knowledge (let’s not discuss the small print loopholes that officially mean users give permission but in reality are never read).
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Notes
Government Digital Service (2014) “Countersigning Passport Applications and Photos” [Online] Available at: https://www.gov.uk/countersigning-passport-applications [Accessed: 20 April 2014].
Tjan, A.K. (2010) “Four Lessons on Culture and Customer Service from Zappos CEO, Tony Hsieh” 14 July [Online] Available at: https://hbr.org/2010/07/four-lessons-on-culture-and-cu/ [Accessed: 3 August 2010].
Harding, L. (2014) “How Edward Snowden went from loyal NSA contractor to whistleblower” [The Guardian Online] Available at: http://www.theguardian.com/world/2014/feb/01/edward-snowden-intelligence-leak-nsa-contractor-extract [Accessed: 1 February 2014].
Copyright information
© 2015 Ronan Gruenbaum
About this chapter
Cite this chapter
Gruenbaum, R. (2015). Trust. In: Making Social Technologies Work. Palgrave Pocket Consultants. Palgrave Macmillan, London. https://doi.org/10.1057/9781137024824_31
Download citation
DOI: https://doi.org/10.1057/9781137024824_31
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-137-02481-7
Online ISBN: 978-1-137-02482-4
eBook Packages: Palgrave Business & Management CollectionBusiness and Management (R0)