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Design of a Modular Ontology for South African Informal Sector Services

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Proceedings of Seventh International Congress on Information and Communication Technology

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 465))

Abstract

The high unemployment rate in South Africa has encouraged several types of informal occupational and business activities in the informal business sector of South Africa. Just like in many Sub-Saharan Africa (SSA) countries, the South African informal sector has many challenges such as lack of organisation, poor regulation, poor service delivery, low capitalisation, and low productivity to contend with. Attempts have been made to address some of these challenges through the application of ICT. One of the proposed solutions is the use of electronic web portal technology to promote informal businesses and facilitate informal business transactions. However, to attain maximum impact, the platform must be enabled with artificial intelligence (AI) to create a system that can leverage the convergence of intelligent reasoning and semantic technology in tackling the challenges of the South African informal sector. In essence, such a web portal must possess capabilities such as semantic-based reasoning, semantic analysis of user queries, and intelligent recommendations, which require the existence of a dedicated domain ontology. In this paper, we present the conceptual design and prototype development of a modular ontology for the informal sector of South Africa.

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Authors and Affiliations

  1. Department of Information Technology, Cape Peninsula University of Technology, Cape Town, 8000, South Africa

    Glodi Atoba & Olawande Daramola

Authors
  1. Glodi Atoba
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  2. Olawande Daramola
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Correspondence to Glodi Atoba .

Editor information

Editors and Affiliations

  1. Middlesex University, London, UK

    Xin-She Yang

  2. The University of Reading, Reading, UK

    Simon Sherratt

  3. JIS University, Kolkata, India

    Nilanjan Dey

  4. Global Knowledge Research Foundation, Ahmedabad, India

    Amit Joshi

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Atoba, G., Daramola, O. (2023). Design of a Modular Ontology for South African Informal Sector Services. In: Yang, XS., Sherratt, S., Dey, N., Joshi, A. (eds) Proceedings of Seventh International Congress on Information and Communication Technology. Lecture Notes in Networks and Systems, vol 465. Springer, Singapore. https://doi.org/10.1007/978-981-19-2397-5_9

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  • DOI: https://doi.org/10.1007/978-981-19-2397-5_9

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-19-2396-8

  • Online ISBN: 978-981-19-2397-5

  • eBook Packages: EngineeringEngineering (R0)

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