Abstract
For several years, a very ambitious process has been going on to digitalize the entire public administration system relating to the services offered to the public. In an attempt to facilitate the implementation of this transformation, the use of standards for the representation of knowledge, data, and processes can be very useful, to have a clear representation of the context in which one acts, of the flow of data exchanged and of the actors involved, to use the elicitation of knowledge and process flows, represented in a standard way, to identify any gaps and slowdowns in the procedures and work to optimize them, as well as to apply best practices of storage and security of the data exchanged. This paper operates in such context, offering an accurate analysis of a specific case, that of the procedure for requesting and assigning grants to support citizens through public calls for tenders in the Campania Region, and for this case it proposes a definition of a BPMN and a domain ontology and then offers a preliminary overview of the potential of the semantic enrichment of the BPMN through semantic annotations, describing a methodology of semantic annotation of BPMN using domain ontologies.
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Notes
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Sistema Pubblico di Identità Digitale (SPID)/Public Digital Identity System.
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ISEE is the indicator of the Equivalent Economic Situation, i.e. the indicator used to assess and compare the economic situation of households wishing to apply for a subsidized social benefit.
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Reddito di Cittadinanza - Citizenship Refund is an Italian active labor policy measure to combat poverty, inequality and social exclusion.
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Istituto Nazionale della Previdenza sociale - National Social Welfare Institute.
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The “soccorso istruttorio" is a system aimed at allowing economic operators, during the tendering procedure, to complete any incomplete and/or irregular applications for participation, thus avoiding exclusion from the procedure.
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Acknowledgements
The work described in this paper has been supported by the Project VALERE “SSCeGov - Semantic, Secure and Law Compliant e-Government Processes, with the free support by the Campania Regional Government - Special Office for Growth and Digital Transition (US6011)".
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Di Martino, B., Graziano, M., Colucci Cante, L., Ferretti, G., De Oto, V. (2022). A Semantic Representation for Public Calls Domain and Procedure: Housing Policies of Campania Region Case Study. In: Barolli, L. (eds) Complex, Intelligent and Software Intensive Systems. CISIS 2022. Lecture Notes in Networks and Systems, vol 497. Springer, Cham. https://doi.org/10.1007/978-3-031-08812-4_40
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