Skip to main content

Professional Desire, Competence and Engagement in IS Context

  • Conference paper
  • First Online:
Management of the Interconnected World

Abstract

This paper attempts to address the failings of a predominant paradigm in IS research and practice that emphasises technological determinism. This paradigm makes use of a false belief in the power of rationality in organizational decision-making, and a mythology in which organizational actors can be viewed as passive “users” of technology. We wish to create a discussion of the nature and role of professionalism as an expression of more than technical competence. Both system analysts and organizational stakeholders (e.g. “users”) are to be viewed as professionals. We discuss desire, exercise of will and their role in professional judgment in relation to transcendent values espoused within communities of practice. We go on to relate this to the environments of Information Systems research and practice. It is pointed out that many researchers, over a number of years, have dealt with these issues in relation to effective management of technological development and organizational change. The paper attempts to encourage renewed attention to interpretivist perspectives on IS development and organizational change, including recognition of the importance of contextual dependencies.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Lindblom CE (1959) The science of muddling through. Pub Admin Rev 19(2):79–88

    Article  Google Scholar 

  2. Bateson G (1972) Steps to an ecology of mind. University of Chicago Press, Chicago

    Google Scholar 

  3. Bateson G (2002) Mind and nature: a necessary unity, 5th edn. Hampton Press, Cresskill

    Google Scholar 

  4. Mintzberg H (1979) The structuring of organizations: a synthesis of the research. Prentice-Hall, Englewood Cliffs

    Google Scholar 

  5. Mumford E, Hirschheim R, Fitzgerald G, Wood-Harper T (eds) (1985) Research methods in information systems. North-Holland Publishers, New York

    Google Scholar 

  6. Nissen H-E, Klein HK, Hirschheim R (eds) (1991) Information systems research: contemporary approaches and emergent traditions. Elsevier Science, The Netherlands

    Google Scholar 

  7. Weick KE (1995) Sensemaking in organizations. Sage, Thousand Oaks

    Google Scholar 

  8. Weick KE (1998) Improvisation as a mindset for organisational analysis. Organ Sci 9(5):543–555

    Article  Google Scholar 

  9. Ciborra C (2000) From control to drift. Oxford University Press, Oxford

    Google Scholar 

  10. Ciborra CU (2002) The labyrinths of information. Oxford University Press, Oxford

    Google Scholar 

  11. Ciborra CU (2004) Encountering information systems as a phenomenon. In Avgerou C, Ciborra CU, Land F (eds) The social study of information and communication technology. Oxford University Press, Oxford

    Google Scholar 

  12. Whitaker R (2007) Applying phenomenology and hermeneutics in IS design: a report on field experiences. In Nissen H-E, Bednar PM, Welch C (eds) Use and design in IS: double helix relationships? Informing Science Press, Santa Rosa

    Google Scholar 

  13. Nissen H-E (2002) Challenging traditions of inquiry in software practice. In Dittrich Y, Floyd C, Klischewski R (eds) Social thinking-software practice. MIT Press, Cambridge, pp 71–89

    Google Scholar 

  14. Bednar PM, Welch C (2008) Bias, misinformation and the paradox of neutrality. Inform Sci 11:85–106

    Google Scholar 

  15. Bednar PM, Welch C (2009) Paradoxical relationships in collaboration, competition and innovation: a critical systemic perspective. Proceedings WOA 2009, Cagliari, Italy

    Google Scholar 

  16. Bednar PM, Welch C (2009) Inquiry into informing systems: critical systemic thinking in practice. Chapter 14 in Gill G (ed) Foundations of informing science. Informing Science Press, Santa Rosa

    Google Scholar 

  17. Bednar PM (2000) A contextual integration of individual and organizational learning perspectives as part of is analysis. Inform Sci 3(3):145–156

    Google Scholar 

  18. Nissen H-E, Bednar P, Welch C (2007) Double helix relationships in use and design of informing systems: lessons to learn from phenomenology and hermeneutics. Inform Sci 10:1–19

    Google Scholar 

  19. Argyris C (1990) Overcoming organizational defenses. Prentice Hall, Englewood Cliffs

    Google Scholar 

  20. Mumford MD, Scott GM, Gaddis B, Strange JM (2002) Leading creative people: orchestrating expertise and relationships. Leadersh Q 13:705–750

    Article  Google Scholar 

  21. Etzioni A (1968) The active society. The Free Press, New York

    Google Scholar 

  22. Churchman CW (1968) The systems approach. Dell Publishing, New York

    Google Scholar 

  23. Churchman CW (1979) The systems approach and its enemies. Basic Books, New York

    Google Scholar 

  24. Lawler EJ (2001) An affect theory of social exchange. Am J Sociol 1007(2):321–352

    Article  Google Scholar 

  25. Baskerville R, Land F (2004) Socially self-destructing systems. In Avgerou C, Ciborra C, Land F (eds) The social study of information and communication technology. Oxford University Press, Oxford

    Google Scholar 

  26. Gilovich T (1991) How we know what isn’t so. The Free Press, New York

    Google Scholar 

  27. Williams P (2007) Make sure you get a positive return. Computer Weekly, 13 Nov 2007

    Google Scholar 

  28. Langefors B (1995) Essays on infology. Studentlitteratur, Lund

    Google Scholar 

  29. Davis FD, Bagozzi RP, Warshaw PR (1989) User acceptance of computer technology: a comparison of two theoretical models. Manage Sci 35:982–1003

    Article  Google Scholar 

  30. Lee Y, Kozar KA, Larsen KRT (2003) The technology acceptance model: past, present, and future. Commun AIS 50(12):752–780

    Google Scholar 

  31. Bednar PM, Welch C (2006) Incentive and desire: covering a missing category. MCIS 2006. Proceedings, Università degli Studi di Trento, San Servolo, October

    Google Scholar 

  32. Bednar P, Welch C (2007) A double helix metaphor for use and usefulness in informing systems. Inform Sci 10:273–295

    Google Scholar 

  33. McGrath K (2006) Affection not affliction: the role of emotions in information systems and organizational change. Inf Organ 16:277–303

    Article  Google Scholar 

  34. Organ DW (1988) Organizational citizenship behaviour: the good soldier syndrome. Lexington Books, Lexington

    Google Scholar 

  35. Nemeth CJ, Staw BM (1989) The tradeoffs of social control and innovation in groups and organizations. In Berkowitz L (ed) Advances in experimental social psychology, vol 22. Academic Press, New York, pp 175–210

    Google Scholar 

  36. Van Dyne L, LePine AJ (1998) Helping and voice extra-role behaviour: evidence of construct and predictive validity. Acad Manage J 41, 108–119

    Article  Google Scholar 

  37. Rogers EM (2003) Diffusion of innovations. The Free Press, New York

    Google Scholar 

  38. Brandeis L (1928) Dissenting judgment of Justice Brandeis in Olmstead v United States 277US479(1928): 29 May 2009 at http://caselaw.lp.findlaw.com/scripts/getcase.pl?court=US&vol=277&invol=438

  39. Maister D (2008) Strategy and the fat smoker. Spangle Press, Boston

    Google Scholar 

  40. Bednar PM, Welch C (2006) Structuring uncertainty: sponsoring innovation and creativity. In: Adam F, Brezillon P, Carlsson S, Humphreys P (eds) Creativity and innovation in decision making and decision support, vol 2. Decision Support Press, London, pp 867–886

    Google Scholar 

  41. Friis S (1991) User controlled information systems development. Lund University Publications, Lund

    Google Scholar 

  42. Checkland P, Holwell S (1998) Information, systems and information systems. Wiley, Chichester

    Google Scholar 

  43. Mumford E (2003) Redesigning human systems. IRM Press, London

    Google Scholar 

  44. Bednar PM, Welch C, Depaoli P (2007) Transformation of information systems: relevance of expectations. MCIS 2007, Università degli Studi di Trento, Venice. October

    Google Scholar 

  45. Bednar PM, Welch C (2007) Loitering with intent: dealing with human-intensive systems. In: D’Atri A, DeMarco M, Casalino N (eds) (2008) Interdisciplinary aspects of information systems studies. Physica, Heidelberg, pp 33–41

    Google Scholar 

  46. Klein HK, Meyers MD (2009) A set principles for conducting and evaluating critical field studies in information systems. Working paper

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Peter M. Bednar .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Bednar, P.M., Welch, C. (2010). Professional Desire, Competence and Engagement in IS Context. In: D'Atri, A., De Marco, M., Braccini, A., Cabiddu, F. (eds) Management of the Interconnected World. Physica-Verlag HD. https://doi.org/10.1007/978-3-7908-2404-9_42

Download citation

Publish with us

Policies and ethics