Management of the Interconnected World

ItAIS: The Italian Association for Information Systems

  • Alessandro D'Atri
  • Marco De Marco
  • Alessio Maria Braccini
  • Francesca Cabiddu
Conference proceedings

Table of contents

  1. Front Matter
    Pages i-xiv
  2. E-Services in Public and Private Sector

  3. Organizational Change and Impact of IT

    1. Front Matter
      Pages 77-79
    2. Rocco Agrifoglio, Concetta Metallo
      Pages 81-88
    3. Gian Marco Campagnolo, Samantha Ducati
      Pages 97-104
    4. Capaldo Guido, Corbitt Gail, Jones Nancy, Rippa Pierluigi
      Pages 105-112
  4. Information and Knowledge Management

    1. Front Matter
      Pages 153-155
    2. Razia Haider, Federica Mandreoli, Riccardo Martoglia, Simona Sassatelli, Paolo Tiberio
      Pages 157-165
    3. Devis Bianchini, Paolo Garza, Elisa Quintarelli
      Pages 167-174
    4. Devis Bianchini, Valeria De Antonellis, Michele Melchiori
      Pages 175-183
    5. Claudia Diamantini, Domenico Potena
      Pages 185-192
    6. Claudia Diamantini, Domenico Potena, Emanuele Storti
      Pages 193-200
    7. Alessia Barbagallo, Antonio De Nicola, Michele Missikoff
      Pages 201-209
    8. Davide Martinenghi, Riccardo Torlone
      Pages 211-219
    9. Sonia Bergamaschi, Laura Po, Serena Sorrentino, Alberto Corni
      Pages 221-228
    10. Silvana Castano, Alfio Ferrara, Stefano Montanelli
      Pages 229-236
  5. e-Justice

    1. Front Matter
      Pages 237-239
    2. Luigi Lepore, Rocco Agrifoglio, Concetta Metallo
      Pages 241-248
  6. The Strategic Role of Information Systems

    1. Front Matter
      Pages 249-250
    2. Alberto Francesconi, Claudia Dossena
      Pages 267-274
    3. Marco De Marco, Barbara Imperatori, Daniela Isari
      Pages 275-282
    4. Cecilia Rossignoli, Antonella Ferrari, Lapo Mola, Elisa Bertoni
      Pages 283-290
    5. Roberta Pinna, Pier Paolo Carrus, Daniela Pettinao
      Pages 299-306
  7. IS Quality, Metrics and Impact

    1. Front Matter
      Pages 315-315
    2. Tobias Mettler, Peter Rohner, Robert Winter
      Pages 333-340
  8. Information Systems Development and Design Methodologies

    1. Front Matter
      Pages 341-342
    2. Gaetanino Paolone, Gianluca Liguori, Gabriele Cestra, Eliseo Clementini
      Pages 343-350
    3. Peter M. Bednar, Christine Welch
      Pages 359-366

About these proceedings


The ItAIS ( is the Italian chapter of the Association for Information Systems (AIS:, which brings together both individual and institutional members. The Italian chapter was established in 2003, and since then, it has promoted the exchange of ideas, experience and knowledge among academics and professionals in Italy who are devoted to the development, management, organization and use of Information Systems. The contents of this book are based on a selection of the best papers presented at the Annual Conference of the ItAIS, held in Costa Smeralda, Sardinia, Italy, in October 2009. The book recognizes the need to adopt an interdisciplinary approach, uniting different disciplines in both the theory and the practice of information systems to create a comprehensive work presenting the latest findings on this subject. The contributions aim to disseminate academic knowledge and will be particularly relevant to practitioners in the field.


Content IT service management Middleware Open Source Web Web 2.0 calculus data mining databases e-services information system knowledge management learning organization search engine marketing (SEM)

Editors and affiliations

  • Alessandro D'Atri
    • 1
  • Marco De Marco
    • 2
  • Alessio Maria Braccini
    • 3
  • Francesca Cabiddu
    • 4
  1. 1.Sistemi Informativi (CeRSI)Centro di Ricerca suiRomaItaly
  2. 2.Facoltà di Economia, Dipto. Scienze dell'Economia e dellaUniversità Cattolica del Sacro CuoreMilanoItaly
  3. 3.Sistemi Informativi (CeRSI)Centro di Ricerca suiRomaItaly
  4. 4.Dipto. EconomiaUniversità di CagliariCagliariItaly

Bibliographic information