Skip to main content

Towards a Classification of Maturity Models in Information Systems

  • Conference paper
  • First Online:
Management of the Interconnected World

Abstract

Over the past years, a wide range of maturity models have been developed by practitioners as well as academics for the purpose of measuring and prescribing certain aspects of information systems “maturity”. Since, to our knowledge, no classification system for maturity models exists to date, the rising number of maturity models implicates problems with respect to retrievability and reusability. Aiming at enhancing the time consuming and exhausting search and selection process of appropriate assessment models, a classification approach for IS maturity models is presented in this paper. Based on a broad literature review that yields 117 maturity models which are analysed in detail, the following classification characteristics are proposed: (a) a set of general model attributes that describe basic characteristics (such as the topic addressed by the model, the primary source or the targeted audience), (b) maturity model design attributes (relating to the construction and organisation of the model) and (c) maturity model use attributes (such as application method or tool support)

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Ahern DM, Clouse A, Turner R (2004)CMMI distilled: a practical introduction to integrated process improvement. Addison-Wesley, Boston

    Google Scholar 

  2. Paulk MC, Curtis B, Chrissis MB, Weber CV (1993) Capability maturity model, version 1.1, IEEE Softw 10(4):18–27

    Article  Google Scholar 

  3. Fraser P, Moultrie J, Gregory M (2002)IEEE international engineering management conference. The use of maturity models/grids as a tool in assessing product development capability, Cambridge

    Google Scholar 

  4. Hakes C (1996) The corporate self assessment handbook. Chapman and Hall, London

    Google Scholar 

  5. Crosby PB(1979)Quality is free: the art of making quality certain. McGraw-Hill, New York

    Google Scholar 

  6. Gibson CF, Nolan RL (1974)Managing the four stages of EDP growth.Harv Bus Rev 52(1):76–88

    Google Scholar 

  7. Sheperd E (2009) http://assessmentmaturitymodel.wikispaces.com/ Other+Maturity+Models. Accessed 12 May 2009

  8. Simpson JA, Weiner ES C (1989)The Oxford English dictionary. Oxford University Press, Oxford

    Google Scholar 

  9. Bacon JC, Fitzgerald B (2001) A systemic framework for the field of information systems, Data Base Adv Inf Syst 32(2):46–67

    Google Scholar 

  10. Fettke P, Loos P (2003)Classification of reference models: a methodology and its application. Inf Syst E-Bus Manage 1(1):35–53

    Article  Google Scholar 

  11. German Research Centre for Artificial Intelligence (2006) http://rmk.iwi.uni-sb.de. Accessed 12 May 2009

  12. Mettler T (2009) A design science research perspective on maturity models in information systems. Working Paper, Institute of Information Management, University of St. Gallen, St. Gallen

    Google Scholar 

  13. Marshall SJ, Mitchell G (2004). Applying SPICE to e-learning: an e-learning maturity model? In Proceedings of the 6th Australasian computing education conference. Dunedin, New Zealand

    Google Scholar 

  14. Chrissis MB, Konrad M, Shrum S(2003)CMMI: Guidelines for process integration and product improvement. Addison-Wesley, Boston

    Google Scholar 

  15. Gericke A, Rohner P, Winter R (2006) Vernetzungsfähigkeit im Gesundheitswesen – Notwendigkeit, Bewertung und systematische Entwicklung als Voraussetzung zur Erhöhung der Wirtschaftlichkeit administrativer Prozesse. HMD-Praxis der Wirtschaftsinformatik 251:20–30

    Google Scholar 

  16. Gillies A, Howard J(2003)Managing change in process and people: combining a maturity model with a competency-based approach.Total Qual Manage Bus Excell 14(7):779–787

    Article  Google Scholar 

  17. De Bruin T, Freeze R, Kulkarni U, Rosemann M (2005). Understanding the main phases of developing a maturity assessment model, In Proceedings of the 16th Australasian conference on information systems.Sydney, Australia

    Google Scholar 

  18. Conwell CL, Enright R, Stutzman MA (2000)Winter simulation conference. Capability maturity models support of modeling and simulation verification, validation, and accreditation, San Diego

    Google Scholar 

  19. Biberoglu E, Haddad H(2002)A survey of industrial experiences with CMM and the teaching of CMM practices.J Comput Sci Coll 18(2):143–152

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Tobias Mettler .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Mettler, T., Rohner, P., Winter, R. (2010). Towards a Classification of Maturity Models in Information Systems. In: D'Atri, A., De Marco, M., Braccini, A., Cabiddu, F. (eds) Management of the Interconnected World. Physica-Verlag HD. https://doi.org/10.1007/978-3-7908-2404-9_39

Download citation

Publish with us

Policies and ethics