Business Challenges: And How Enterprise Modeling Helps

Abstract

Enterprises operating in most industrial and service sectors face a number of business challenges that exceed the scope of the daily operations and routine activities. Examples are continuous process improvements for increased efficiency, adjustments of the enterprise strategy to new market demands, changing business models due to new competition, new regulations and bylaws requiring operational changes, or technological innovations leading to changed customer behavior and new processes. In many cases, improving business processes alone is insufficient for addressing problems of this nature. The overall situation of the enterprise has to be taken into account including relations between strategic goals, business rules, work processes, organization structures, products, services, IT infrastructure, etc. This chapter discusses selected business challenges and how enterprise modeling can help.