Skip to main content
SpringerLink
Log in

Fehler und Unfälle

  • Chapter
Human Factors

Auszug

Fehler, Irrtümer und Pannen begleiten menschliches Handeln — anscheinend unentrinnbar. „Es irrt der Mensch, so langer strebt“, wusste Goethes Faust. „Errare humanum est“, heißt es schon bei den alten Römern. Dass etwas nicht so funktioniert, wie es soll, gehört zum Leben, zum Alltagshandeln und damit auch zum beruflichen Handeln in Hochrisikobereichen.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 59.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Literatur

  • Amalberti, R. (2001). The paradoxes of almost totally safe transportation systems. Safety Science 37(2–3) 109–126.

    Article  Google Scholar 

  • Chapanis, A. (1951). Theory and method for analyzing errors in man-machine systems. Annals of the New York Academy of Science 51, 1179–1203.

    Article  Google Scholar 

  • CIRS (2001). Critical Incident Reporting System [online document]. URL: http://www.cirsmedical.ch/demo/cirs/cirshelp.phpxx (gelesen 20. 08. 2007).

  • Dekker, S. (2005). Ten questions about human error. A new view of human factors and system safety London: Lawrence Erlbaum.

    Google Scholar 

  • Dekker, S. (2002). The field guide to human error investigations. Aldershot: Ashgate.

    Google Scholar 

  • Dörner, D. (1989). Die Logik des Misslingens. Reinbek bei Hamburg: Rowohlt.

    Google Scholar 

  • Dörner, D., Kreuzig, H. W., Reither, F. & Stäudel, T. (Hrsg.) (1983). Lohhausen. Vom Umgang mit Unbestimmtheit und Komplexität. Bern: Huber.

    Google Scholar 

  • Dörner, D. & Schaub, H. (1995). Handeln in Unbestimmtheit und Komplexität. Organisationsentwicklung, 14, 34–47.

    Google Scholar 

  • Dörner, D. (1999). Bauplan für eine Seele. Reinbek bei Hamburg: Rowohlt.

    Google Scholar 

  • Egger, M. (2001). Arbeitswissenschaft im Kontext sich wandelnder Rahmenbedingungen. Mering: Hampp.

    Google Scholar 

  • Fischhoff, B. (1975). Hindsight is not foresight: The effect of outcome knowledge on judgement under uncertainty. Journal of Experimental Psychology: Human Perception and Performance, 1, 288–299.

    Article  Google Scholar 

  • Fiske, S. T. & Taylor, S. E. (1984). Social cognition. Reading, Mas: Addison-Wesley.

    Google Scholar 

  • Freud, S. (1901). Psychopathologie des Alltagslebens. Reprint 1948. Frankfurt a. M.: Fischer.

    Google Scholar 

  • Gauss, C. F. (1823). Theoria combinationis observationum erroribus minimis obnoxiae. Commentationes societ. reg. Scient. Götting. rec. Vol V. Hrsg. 1880 von der Königlichen Gesellschaft der Wissenschaften. Leipzig: Teubner.

    Google Scholar 

  • Giesa, H. G. & Timpe, K.-P. (2002). Technisches Versagen und menschliche Zuverlässigkeit: Bewertung der Zuverlässigkeit in Mensch-Maschine-Systemen. In K.-P. Timpe, T. Jürgensohn & H. Kolrep (Hrsg.), Mensch-Maschine-Systemtechnik (S. 63–106). Berlin: Symposion.

    Google Scholar 

  • Goethe, J.W.v. (1820). Hör-, Schreib-und Druckfehler. Kunstund Altertum, II, 177–185.

    Google Scholar 

  • Hacker, W. (1998). Allgemeine Arbeitspsychologie. Psychische Regulation von Arbeitstätigkeiten. Bern: Huber.

    Google Scholar 

  • Hagen, E. & Mays, G. (1981). Human Factors Engineering in the U.S. Nuclear Arena. Nuclear Safety, 17(3) 315–326.

    Google Scholar 

  • Hofinger, G. (2003). Fehler und Fallen beim Entscheiden in kritischen Situationen. In S. Strohschneider (Hrsg.), Entscheiden in kritischen Situationen. Herausgegeben im Auftrag der Plattform „Menschen in komplexen Arbeitswelten“ e. V. (S. 115–136). Frankfurt a. M.: Verlag für Polizeiwissenschaften.

    Google Scholar 

  • Hollnagel, E. (1993). Human reliability analysis: Context and control. London: Academic Press.

    Google Scholar 

  • Hollnage, E., Woods, D. & Leveson, N. (2006). Resilience engineering. Concepts and precepts. Aldershot: Ashgate.

    Google Scholar 

  • Kahneman, D., Slovic, P. & Tversky, A. (1982). Judgement under uncertainty: Heuristics and biases. Cambridge UK: Cambridge University Press.

    Google Scholar 

  • Kirwan, B. (1994). A guide to practical human reliability assessment. London: Taylor & Francis.

    Google Scholar 

  • Klumb, P. L. (1995). Attention, action, absent-minded aberrations. A behaviour-economic approach. Frankfurt a. M.: Lang.

    Google Scholar 

  • Mach, E. (1905). Erkenntnis und Irrtum, Skizzen zur Psychologie der Forschung. Dordrecht: D. Reidel.

    Google Scholar 

  • Meister, D. (1971). Human factors: Theory and practice. Hoboken: Wiley.

    Google Scholar 

  • Metzger, W. (1936). Gesetze des Sehens. Frankfurt a. M.: Kramer.

    Google Scholar 

  • Miller, M. W. & Turnbull, W. (1990). The counter factual fallacy. Confusing what might have been with what ought to have been. Social Justice Research, 4, 1–9.

    Article  Google Scholar 

  • Necker, I. A. (1832). Ueber einige merkwürdige optische Phänomene. Annalen der Physik, 103(3) 497–504.

    Google Scholar 

  • Norman, D. A. (1981). Categorization of action slips. Psychological Review, 88(1), 1–15.

    Article  Google Scholar 

  • Perrow, C. (1999). Normal accidents. Living with high-risk technologies. Princeton, NJ: Princeton University Press.

    Google Scholar 

  • Rasmussen, J. (1983). Skills, rules, knowledge — signals, signs and symbols and other distinctions in human performance models. IEEE transactions on systems, Man and cybernetics, Vol. SMC-13 No. 3, 257–267.

    Google Scholar 

  • Rasmussen, J. (1982). Human errors — A taxonomy for describing human malfunction in industrial installations. Journal of Occupational Accidents, 4/1982, 311–333.

    Article  Google Scholar 

  • Reason, J. (1990). Human error. Cambridge UK: Cambridge University Press.

    Google Scholar 

  • Reason, J. (1997). Managing the risk of organisational accidents. Aldershot: Ashgate.

    Google Scholar 

  • Reason, J. (2001). Foreword. In B. Strauch (Ed.), Investigating human error: incidents, accidents, and complex systems (XII–XVII). Aldershot: Ashgate.

    Google Scholar 

  • Rigby, L. (1970). The nature of human error, 24 th Annual Technical Conference Transactions of the ASQC, pp. 457–466. Milwaukee: American Society for Quality Control.

    Google Scholar 

  • Senders, J. W. & Moray, N. P. (1991). Human error: Cause, prediction, and reduction. Hillsdale, N. J.: Erlbaum.

    Google Scholar 

  • Sharit, J. (2006). Human Error. In G. Salvendy (Ed.), Handbook of human factors and ergonomics, 3rd Edition (pp. 708–760). Hoboken, New Jersey: Wiley & Sons.

    Google Scholar 

  • St. Pierre, M., Hofinger, G. & Buerschaper, C. (2007). Crisis management in acute care settings: Human factors and team psychology in a high stakes environment. New York u. a.: Springer.

    Google Scholar 

  • Stanton, N. A., Salmon, P. M., Walker, G. H., Barber, C. & Jenkins, D. P. (2005). Human factors methods. A practical guide for engineering and design. Aldershot: Asghate.

    Google Scholar 

  • Strauch, B. (2001). Investigating human error: incidents, accidents, and complex systems. Aldershot: Ashgate.

    Google Scholar 

  • Swain, A. D. & Guttman, H. E. (1983). Handbook of human reliability analysis with emphasis on nuclear power plant applications NUREG/CR-1278. Albuquerque: Sandia Laboratories.

    Google Scholar 

  • Sully, J. (1881). illusions. A psychological study. London: Kegan.

    Google Scholar 

  • Turner, B. A. (1978). Man-made disasters. London: Wykeham.

    Google Scholar 

  • Vaughan, D. (1997). The Challenger launch decision: Risky technology, culture, and deviance at NASA. Chicago: University of Chicago Press.

    Google Scholar 

  • Wallace, B. & Ross, A. (2006). Beyond human error. Taxonomies and safety sciences. Boca Raton, London, New York: Taylor & Francis.

    Google Scholar 

  • Wason, P. C. (1960). On the failure to eliminate hypotheses in a conceptual task. Quarterly Journal of Experimental Psychology, 12, 129–140.

    Article  Google Scholar 

  • Wehner, T. (1992). Sicherheit als Fehlerfreundlichkeit. Opladen: Westdeutscher Verlag.

    Google Scholar 

  • Wehner, T. (1984). Im Schatten des Fehlers — Einige methodisch bedeutsame Arbeiten zur Fehlerforschung. Bremer Beiträge zur Psychologie, 34. Bremen: Universität Bremen.

    Google Scholar 

  • Wehner, T., Mehl, K. & Dieckmann, P. (im Druck). Handlungsfehler und Fehlerprävention. In U. Kleinbeck & K.-H. Schmidt (Hrsg.), Enzyklopädie der Psychologie — Band Arbeitspsychologies. Göttingen: Hogrefe.

    Google Scholar 

  • Weick, K. & Sutcliffe, R. (2001). Managing the unexpected. Assuring high performance in an age of complexity. San Francisco, CA: Jossey-Bass.

    Google Scholar 

  • Weimer, H. (1925). Psychologie der Fehler. Leipzig: Klinkhardt.

    Google Scholar 

  • Willis, G. (1992). Failure modes and effects analysis in clinical engineering. Journal of Clinical Engineering, 17(1), 59–63.

    PubMed  Google Scholar 

Download references

Authors
  1. Gesine Hofinger
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Department of Product Innovation Management Faculty for Industrial Design Engineering, Delft University of Technology, Landbergstraat 15, 2628 CE, Delft, The Netherlands

    Petra Badke-Schaub  & Kristina Lauche  & 

  2. Krisenmanagement, Hohenheimerstr. 104, 71686, Remseck

    Gesine Hofinger

Rights and permissions

Reprints and permissions

Copyright information

© 2008 Springer Medizin Verlag Heidelberg

About this chapter

Cite this chapter

Hofinger, G. (2008). Fehler und Unfälle. In: Badke-Schaub, P., Hofinger, G., Lauche, K. (eds) Human Factors. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-72321-9_3

Download citation

Publish with us

Policies and ethics

Search

Navigation