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Tap the Experienced to Care for the Inexperienced: Millennial Employees’ Retention Challenge? Mentoring is the Solution

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Psychology of Retention

Abstract

The primary objective of this chapter is to explore the role of mentoring in the talent retention of Millennial employees. Grounded on social exchange and social learning perspectives, this chapter develops a conceptual framework to reduce turnover intentions of Millennial employees. The conceptual framework suggests that workplace mentoring facilitates personal learning, contributing to affective commitment , which in turn, reduces turnover intentions of Millennila employees. The framework is significant for academics and practitioners. It provides useful insights to assist management in bolstering the retention of Millennial employees. This chapter contributes to the literature on mentoring , affective commitment , and turnover intentions . This is also one of the first study that addresses mentoring and talent retention from a generational perspective. Organizations therefore, should integrate mentoring into the talent management strategy to develop and retain Millennial employees. Limitations and future direction of research are outlined thereafter.

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Acknowledgements

I would like to thank my parents for their continuous blessings and unconditional support. Last, but not the least, all praise to Al-Kareem for keeping me motivated throughout.

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Authors and Affiliations

  1. School of Business, University of Petroleum & Energy Studies, Dehradun, India

    Mohammad Faraz Naim

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  1. Mohammad Faraz Naim
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Correspondence to Mohammad Faraz Naim .

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Editors and Affiliations

  1. Department of Industrial and Organisational Psychology, University of South Africa, Pretoria, Gauteng, South Africa

    Melinde Coetzee

  2. Department of Human Resource Management, University of South Africa, Pretoria, Gauteng, South Africa

    Ingrid L. Potgieter

  3. Department of Human Resource Management, University of South Africa, Pretoria, Gauteng, South Africa

    Nadia Ferreira

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Naim, M.F. (2018). Tap the Experienced to Care for the Inexperienced: Millennial Employees’ Retention Challenge? Mentoring is the Solution. In: Coetzee, M., Potgieter, I., Ferreira, N. (eds) Psychology of Retention. Springer, Cham. https://doi.org/10.1007/978-3-319-98920-4_18

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