Abstract
Urban mobility is a challenge in cities undergoing growing urbanisation, requiring a shift in behaviour towards more sustainable means of transportation. To investigate how technology can mediate the process of behaviour change, particularly in the context of smart cities, this paper presents a systematic literature review. Three areas are of interest: the utilised technology, behaviour change strategies, and citizen participation in the development process. A total of 14 different applications were included in the final review. The findings show that mobile devices are being prevalently used, persuasive strategies are foremost mentioned, and end-user involvement is happening late in the development process, serving primarily testing purposes. This points out that there are still various unexplored possibilities. It is suggested that future research should explore opportunities stemming from ubiquitous technology, employ behaviour change strategies grounded in reflective learning, and promote citizen involvement with participatory methods.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Albino V, Berardi U, Dangelico RM (2015) Smart cities: definitions, dimensions, performance, and initiatives. J Urban Technol 22(1):3–21
Anagnostopoulou E, Bothos E, Magoutas B, Schrammel J, Mentzas G (2016) Persuasive technologies for sustainable urban mobility. arXiv Preprint arXiv:1604.05957
Atkinson BMC (2006) Captology: a critical review. In: International conference on persuasive technology, pp 171–82. Springer
Bordin S, Menendez M, De Angeli A (2014) ViaggiaTrento: an application for collaborative sustainable mobility. ICST Trans Ambient Syst 4:e5
Bothos E, Dimitris A, Gregoris M (2012) Recommending eco-friendly route plans. In: Proceedings of 1st international workshop on recommendation technologies for lifestyle change, pp 12–17
Bothos E, Dimitris A, Gregoris M (2013) Choice architecture for environmentally sustainable urban mobility. In: CHI 2013 Extended abstracts on human factors in computing systems, pp 1503–1508. ACM
Bothos E, Prost S, Schrammel J, Röderer K, Mentzas G (2014) Watch your emissions: persuasive strategies and choice architecture for sustainable decisions in urban mobility. PsychNology J 12(3):107–126
Broll G, Cao H, Ebben P, Holleis P, Jacobs K, Koolwaaij J, Luther M, Souville B (2012) Tripzoom: an app to improve your mobility behavior. In: Proceedings of the 11th international conference on mobile and ubiquitous multimedia, p. 57. ACM
Brynjarsdottir H, Håkansson M, Pierce J, Baumer E, DiSalvo C, Sengers P (2012) Sustainably unpersuaded: how persuasion narrows our vision of sustainability. In: Proceedings of the SIGCHI conference on human factors in computing systems, pp 947–956. ACM
Capra CF (2014) The Smart City and Its Citizens: Governance and Citizen Participation in Amsterdam Smart City. Mastersthesis, Erasmus University Rotterdam
Cheng Y-M, Lee C-L (2015) Persuasive and engaging design of a smartphone app for cycle commuting. mUX J Mobile User Exp 4(1):1
Chourabi H, Nam T, Walker S, Gil-Garcia JR, Mellouli S, Nahon K, Pardo TA, Scholl HJ (2012) Understanding smart cities: an integrative framework. In: 2012 45th hawaii international conference on system science (HICSS), pp 2289–2297. IEEE
Fogg, BJ (2003) Persuasive technology: using computers to change what we think and do. Interactive technologies series. Morgan Kaufmann Publishers. https://books.google.no/books?id=9nZHbxULMwgC
Gabrielli S, Forbes P, Jylhä A, Wells S, Sirén M, Hemminki S, Nurmi P, Maimone R, Masthoff J, Jacucci G (2014) Design challenges in motivating change for sustainable urban mobility. Comput Hum Behav 41:416–423
Gabrielli S, Maimone R (2013) Are change strategies affecting users’ transportation choices? In: Proceedings of the biannual conference of the Italian chapter of SIGCHI, p 9. ACM
Gianni F, Divitini M (2016) Technology-enhanced smart city learning: a systematic mapping of the literature. Interact Design Archit (S) J 27:28–43
Gianni F, Mora S, Divitini M (2016) IoT for smart city learning: towards requirements for an authoring tool. In: CEUR workshop proceedings, vol 1602
Gotzenbrucker G, Kohl M (2012) Advanced traveller information systems for intelligent future mobility: the case of’AnachB’in Vienna. IET Intell Transp Syst 6(4):494–501
Hildermeier J, Villareal A (2014) Two ways of defining sustainable mobility: Autolib’ and BeMobility. J Environ Policy Plann 16(3):321–336
Kazhamiakin R, Marconi A, Perillo M, Pistore M, Valetto G, Piras L, Avesani F, Perri N (2015) Using gamification to incentivize sustainable urban mobility. In: 2015 IEEE first international on smart cities conference (ISC2), pp 1–6. IEEE
Kitchenham B, Charters S (2007) Guidelines for performing systematic literature reviews in software engineering
Krogstie BR, Prilla M, Pammer V (2013) Understanding and supporting reflective learning processes in the workplace: the CSRL model. In: European conference on technology enhanced learning, pp 151–64. Springer
Magliocchetti D, Gielow M, De Vigili F, Conti G, de Amicis R (2012) Ambient intelligence on personal mobility assistants for sustainable travel choices. JUSPN 4(1):1–7
Majid RA, Noor NLM, Adnan WAW, Mansor S (2010) A survey on user involvement in software development life cycle from practitioner’s perspectives. In: 2010 5th international conference on computer sciences and convergence information technology (ICCIT), pp 240–43. IEEE
Monzon A, Hernandez S, Cascajo R (2013) Quality of bus services performance: benefits of real time passenger information systems. Transp Telecommun 14(2):155–166
Oinas-Kukkonen H, Harjumaa M (2008) Towards deeper understanding of persuasion in software and information systems. In: 2008 first international conference on advances in computer-human interaction, pp 200–205. IEEE
Pettersen IN, Boks C (2008) The ethics in balancing control and freedom when engineering solutions for sustainable behaviour. Int J Sustain Eng 1(4):287–297
Semanjski I, Aguirre AJL, De Mol J, Gautama S (2016) Policy 2.0 platform for mobile sensing and incentivized targeted shifts in mobility behavior. Sensors 16(7):1035
United Nations, Department of Economic, and Population Division Social Affairs (2016). The World’s Cities in 2016 – Data Booklet (ST/ESA/ SER.A/392)
Wernbacher T, Pfeiffer A, Platzer M, Berger M, Krautsack D (2015) Traces: a pervasive app for changing behavioural patterns. In: European conference on games based learning, vol 589. Academic Conferences International Limited
Wunsch M, Stibe A, Millonig A, Seer S, Dai C, Schechtner K, Chin RCC (2015) What makes you bike? exploring persuasive strategies to encourage low-energy mobility. In: International conference on persuasive technology, pp 53–64. Springer
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG
About this paper
Cite this paper
Klecha, L., Gianni, F. (2018). Designing for Sustainable Urban Mobility Behaviour: A Systematic Review of the Literature. In: Mealha, Ó., Divitini, M., Rehm, M. (eds) Citizen, Territory and Technologies: Smart Learning Contexts and Practices. SLERD 2017. Smart Innovation, Systems and Technologies, vol 80. Springer, Cham. https://doi.org/10.1007/978-3-319-61322-2_14
Download citation
DOI: https://doi.org/10.1007/978-3-319-61322-2_14
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-61321-5
Online ISBN: 978-3-319-61322-2
eBook Packages: EngineeringEngineering (R0)