Abstract
Background Up to now, quality and environmental management systems are usually evaluated by means of an internal and external audit. Although auditors are expected to have certain competencies, such personal attributes, expertise, experience and skills, the audits typically end up in a costly and bureaucratic exercise. The possibility of making use of the wisdom, tacit knowledge and the critical views of practitioners, i.e. sharing best practices, asking thought-provoking questions and providing support for each other based on a common professional experience, is mostly not a specific aspect of an auditing procedure. Objective To provide a concept to sustainability managers at Higher Education Institutions focussing on collegial dialogue by peer-to-peer audits The focus is not limited to external, evidence-based performance assessment but pays attention particularly to improvement and organisational learning by proving a framework for collegial dialogue under peers. Methods The concept was derived from a literature review and is a result of a joined project work based on several years of professional experience in the field of environmental management systems and sustainability. Results The paper characterizes peer-audits and provides detailed guidance on quality requirements, organisation and coordination as well as how a peer-review audit programme could be conducted within a 3-step approach.
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Notes
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This differs from clinical audits according to BÄK (2013) where a group up to 4 persons conduct an audit.
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Goals should be specific (target a specific area for improvement), measurable by an indicator of progress, assignable (specify who will do it), realistic (state what results can realistically be achieved, given available resource), time-related (deadlines).
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Acknowledgments
The concept presented in this paper was developed within a project “BNC—Baukastensystem Nachhaltiger Campus” which is performed currently in collaboration between the Technical University Dresden and the University of Applied Sciences Zittau/Görlitz. The project aims at developing a comprehensive toolbox for sustainability management at German HEI. It is funded by the Saxonian Ministry of Science and Culture (SMWK). The authors thank two anonymous reviewers for their insights and comments on an earlier version of the manuscript. Any remaining errors are our own.
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Will, M. et al. (2017). A Peer-to-Peer Approach to Evaluation and Continual Improvement of Sustainability Management Systems at Higher Education Institutions. In: Leal Filho, W., Skanavis, C., do Paço, A., Rogers, J., Kuznetsova, O., Castro, P. (eds) Handbook of Theory and Practice of Sustainable Development in Higher Education. World Sustainability Series. Springer, Cham. https://doi.org/10.1007/978-3-319-47889-0_27
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