Abstract
A client, before beginning coaching with me, asked me an interesting question: ‘what if you are unable to create a rapport with me?’ In coaching, the ability of a coach stems from the method followed: it is not left to chance to allow any place for a ‘what if’ question. If a coach follows a methodical procedure then there is no question that he cannot create a rapport or build an environment of confidentiality in which the client can explore her own issues and find her own solution. Empathy is a word that is very commonly used in a coaching context, it is also easily understood by everyone, and everyone can also explain it in simple terms: ‘to be able feel how it is to be in another’s shoes’. How you generate empathy is an important question in coaching and it is possible to do it methodically. A methodology that is comprehensible and applicable by anyone for the benefit of the client is what makes coaching effective.
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Notes
- 1.
For those who are interested in more information on Mindfulness and how it is practised in Buddhism I recommend books from Thich Nhat Hanh or by Bhante Henepola Gunaratana.
- 2.
See, for example, Daniel Kahneman (2013). Thinking Fast and Slow. New York: Farrar, Straus and Giroux.
- 3.
Originally known as ‘The Vignette Technique in Survey Research’: See Rossi and Berk (1985).
- 4.
Colonel John C. Flanagan of the US Army Air Force is attributed to have created this method.
References
Kahneman, D. (2013). Thinking fast and slow. New York: Farrar, Straus and Giroux.
Kelly, G. (1963). A theory of personality. New York: Norton.
Rossi, P. H., & Berk, R. A. (1985). Varieties of normative consensus. American Sociological Review, 50, 333–347.
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Kohli, A. (2016). Building Rapport, Empathy, and Mindfulness in Coaching. In: Effective Coaching, and the Fallacy of Sustainable Change. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-39735-1_7
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