Abstract
The design of retail backroom storage has a great impact on in-store operations, customer service levels and store life-cycle costs. Moreover, backroom storage in modern retail stores is crucial to several functions, such as acting as a buffer against strong demand lifts yielded by an increasing promotional activity, seasonal peak demand and e-commerce activities. Despite having similar functions to a distribution center, backroom storage facilities have particularities that deserve a distinct analysis. In this paper we aim to draw attention to the lack of research about this topic.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Hackman, S.T., Frazelle, E.H., Griffin, P.M., Griffin, S.O., Vlasta, D.A.: Benchmarking warehousing and distribution operations: an input-output approach. Journal of Productivity Analysis 16(1), 79–100 (2001)
Rouwenhorst, B., Reuter, B., Stockrahm, V., van Houtum, G.J., Mantel, R.J., Zijm, W.H.M.: Warehouse design and control: Framework and literature review. European Journal of Operational Research 122(3), 515–533 (2000)
Baker, P., Canessa, M.: Warehouse design: A structured approach. European Journal of Operational Research 193(2), 425–436 (2009)
Hübner, A.H., Kuhn, H., Sternbeck, M.G.: Demand and supply chain planning in grocery retail: an operations planning framework. International Journal of Retail & Distribution Management 41(7), 512–530 (2013)
Fernie, J., Sparks, L., McKinnon, A.C.: Retail logistics in the UK: past, present and future. International Journal of Retail & Distribution Management 38(11/12), 894–914 (2010)
Trautrims, A., Grant, D.B., Fernie, J., Harrison, T.: Optimizing on-shelf availability for customer service and profit. Journal of Business Logistics 30(2), 231–247 (2009)
Aastrup, J., Kotzab, H.: Forty years of Out-of-Stock research and shelves are still empty. The International Review of Retail, Distribution and Consumer Research 20(1), 147–164 (2010)
Mckinnon, A.C., Mendes, D., Nababteh, M.: In-store logistics: an analysis of on-shelf availability and stockout responses for three product groups. International Journal of Logistics Research and Applications 10(3), 251–268 (2007)
Kotzab, H., Teller, C.: Development and empirical test of a grocery retail instore logistics model. British Food Journal 107(8), 594–605 (2005)
Berman, O., Larson, R.C.: A queueing control model for retail services having back room operations and cross-trained workers. Computers & Operations Research 31(2), 201–222 (2004)
Van Zelst, S., van Donselaar, K., Van Woensel, T., Broekmeulen, R., Fransoo, J.: Logistics drivers for shelf stacking in grocery retail stores: Potential for efficiency improvement. International Journal of Production Economics 121(2), 620–632 (2009)
de Koster, R., Le-Duc, T., Jan Roodbergen, K.: Design and control of warehouse order picking: A literature review. European Journal of Operational Research 182(2), 481–501 (2007)
Li, Y., Cheang, B., Lim, A.: Grocery perishables management. Production and Operations Management 21(3), 504–517 (2012)
Aastrup, J., Kotzab, H.: Analyzing out-of-stock in independent grocery stores: an empirical study. International Journal of Retail & Distribution Management 37(9), 765–789 (2009)
Reiner, G., Teller, C., Kotzab, H.: Analyzing the Efficient Execution of In-Store Logistics Processes in Grocery Retailing-The Case of Dairy Products. Production and Operations Management 22(4), 924–939 (2013)
Eroglu, C., Williams, B.D., Waller, M.A.: The Backroom Effect in Retail Operations. Production and Operations Management 22(4), 915–923 (2013)
Hassan, M.M.D.: A framework for the design of warehouse layout. Facilities 20(13/14), 432–440 (2002)
Gu, J., Goetschalckx, M., McGinnis, L.F.: Research on warehouse design and performance evaluation: A comprehensive review. European Journal of Operational Research 203(3), 539–549 (2010)
Vaz, C.B., Camanho, A.S., Guimarães, R.C.: The assessment of retailing efficiency using network data envelopment analysis. Annals of Operations Research 173(1), 5–24 (2010)
Heragu, S.S., Du, L., Mantel, R.J., Schuur, P.C.: Mathematical model for warehouse design and product allocation. International Journal of Production Research 43(2), 327–338 (2005)
Gu, J., Goetschalckx, M., McGinnis, L.F.: Research on warehouse operation: A comprehensive review. European Journal of Operational Research 177(1), 1–21 (2007)
Singh, S.P., Sharma, R.R.K.: A review of different approaches to the facility layout problems. The International Journal of Advanced Manufacturing Technology 30(5-6), 425–433 (2006)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Pires, M., Amorim, P., Liz, J., Pratas, J. (2015). Design of Retail Backroom Storage: A Research Opportunity?. In: Póvoa, A., de Miranda, J. (eds) Operations Research and Big Data. Studies in Big Data, vol 15. Springer, Cham. https://doi.org/10.1007/978-3-319-24154-8_20
Download citation
DOI: https://doi.org/10.1007/978-3-319-24154-8_20
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-24152-4
Online ISBN: 978-3-319-24154-8
eBook Packages: EngineeringEngineering (R0)