Enabling Better User Experiences across Domains: Challenges and Opportunities Facing a Human Factors Professional
Human Factors is a multidisciplinary field studying the design of systems and equipment that fit the human physical and cognitive abilities. Human factors professionals are in a unique position to practice their trade within a variety of domains including government, industry, and military. Regardless of the domain, good user experience, as provided by a human factors practitioner, affords more effective human systems interaction. In this paper, we offer insights into the value of a good user experience and the consequences of not providing it; we discuss organizational and practical challenges that may lead to neglecting user experience; and finally, we offer ideas on how to bring human factors into projects and provide better user experience.
Keywordsuser experience human factors domains challenges opportunities
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