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Overcoming Barriers to Digital Transformation – Development of a Decision Matrix

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Software Business (ICSOB 2022)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 463))

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Abstract

Digital Transformation (DT) impacts industries, non-profit sectors, higher education, and even societies. As connectivity technologies blend with physical assets, modifications in value creation processes are provoked. These modifications may have positive impacts such as higher effectivity, enhanced business models, and improved customer connection. However, realizing a DT is a complex endeavor. Specific properties, so-called barriers, hinder the DT journey. Thus, it is essential to grasp the barriers and indicate ways to overcome them. We develop a decision matrix for overcoming barriers using qualitative data from participants working in different sectors. This work builds upon a pre-study developing a barrier classification and enhances it with specific recommendations such as “define clear DT responsibilities”. Thus, our work takes the development of plain barrier classifications further. From a theoretical perspective, this work contributes to developing hypothetical models of the effects of recommendations to overcome barriers in the future. From a practical perspective, companies can use the recommendations to plan actions to take.

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Authors and Affiliations

  1. BOW, Osnabrück University, Osnabrück, Germany

    Henning Brink & Fynn-Hendrik Paul

  2. DVMT, Malmö University, Malmö, Sweden

    Sven Packmohr

Authors
  1. Henning Brink
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  2. Sven Packmohr
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  3. Fynn-Hendrik Paul
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Correspondence to Henning Brink .

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Editors and Affiliations

  1. University of Galway, Galway, Ireland

    Noel Carroll

  2. University of South-Eastern Norway, Bø, Norway

    Anh Nguyen-Duc

  3. Free University of Bozen-Bolzano, Bolzano, Italy

    Xiaofeng Wang

  4. University of Oslo, Oslo, Norway

    Viktoria Stray

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Brink, H., Packmohr, S., Paul, FH. (2022). Overcoming Barriers to Digital Transformation – Development of a Decision Matrix. In: Carroll, N., Nguyen-Duc, A., Wang, X., Stray, V. (eds) Software Business. ICSOB 2022. Lecture Notes in Business Information Processing, vol 463. Springer, Cham. https://doi.org/10.1007/978-3-031-20706-8_5

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  • DOI: https://doi.org/10.1007/978-3-031-20706-8_5

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