Abstract
Since half a decade, there has been an increasing interest in Robotic Process Automation (RPA) by business firms. However, academic literature has been lacking attention to RPA, before adopting the topic to a larger extent. The aim of this study is to review and structure the latest state of scholarly research on RPA. This chapter is based on a systematic literature review that is used as a basis to develop a conceptual framework to structure the field. Our study shows that some areas of RPA have been extensively examined by many authors, e.g. potential benefits of RPA. Other categories, such as empirical studies on adoption of RPA or organisational readiness models, have remained research gaps.
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Schlegel, D., Wallner, J. (2022). Research on Robotic Process Automation: Structuring the Scholarly Field. In: Thrassou, A., Vrontis, D., Efthymiou, L., Weber, Y., Shams, S.M.R., Tsoukatos, E. (eds) Business Advancement through Technology Volume II. Palgrave Studies in Cross-disciplinary Business Research, In Association with EuroMed Academy of Business. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-07765-4_2
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