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Satisfaction with Information for Health Care and Prevention of Medical Fake News on Facebook During the COVID-19 Pandemic in Peru

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Information and Communication Technologies (TICEC 2021)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1456))

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Abstract

The objective of the study was to determine the satisfaction with respect to the information received about health care and the prevention of medical fake news on Facebook during the COVID-19 pandemic in Peru, identifying differences with respect to gender and age. A cross-sectional investigation was carried out with 290 people who previously participated for 5 months on a voluntary basis in a Facebook group managed by health professionals. Data collection and analysis was performed using an online questionnaire and the SPSS program, respectively. The Chi square test was applied. A majority proportion of people satisfied with the information received was evidenced, with an average score of 4.14 on a scale of 1 to 5. Young people and women presented higher satisfaction values. It was concluded that there were high levels of satisfaction with the information received on health care and the prevention of medical fake news on Facebook during the COVID-19 pandemic in Peru. The promotion of netiquette or rules of cordiality on Facebook is an aspect that needs to be improved.

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Acknowledgements

To the people who voluntarily agreed to participate throughout the research process, for their trust and commitment. To the health professionals who contributed their knowledge and experience to the determination and development of the topics to be discussed in the Facebook group.

Author information

Authors and Affiliations

  1. Universidad Nacional Santiago Antúnez de Mayolo, Centenario 200, Huaraz, 02002, Peru

    Yuliana Mercedes De La Cruz-Ramirez & Augusto Felix Olaza-Maguiña

  2. Hospital Víctor Ramos Guardia, Luzuriaga 1248, Huaraz, 02001, Peru

    Nadezhda Tarcila De La Cruz-Ramirez

Authors
  1. Yuliana Mercedes De La Cruz-Ramirez
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  2. Augusto Felix Olaza-Maguiña
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  3. Nadezhda Tarcila De La Cruz-Ramirez
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Corresponding author

Correspondence to Yuliana Mercedes De La Cruz-Ramirez .

Editor information

Editors and Affiliations

  1. Politecnica Salesiana University, Cuenca, Ecuador

    Juan Pablo Salgado Guerrero

  2. Universidad Técnica Particular de Loja, Loja, Ecuador

    Janneth Chicaiza Espinosa

  3. Politecnica Salesiana University, Cuenca, Ecuador

    Mariela Cerrada Lozada

  4. CEDIA, Cuenca, Ecuador

    Santiago Berrezueta-Guzman

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De La Cruz-Ramirez, Y.M., Olaza-Maguiña, A.F., De La Cruz-Ramirez, N.T. (2021). Satisfaction with Information for Health Care and Prevention of Medical Fake News on Facebook During the COVID-19 Pandemic in Peru. In: Salgado Guerrero, J.P., Chicaiza Espinosa, J., Cerrada Lozada, M., Berrezueta-Guzman, S. (eds) Information and Communication Technologies. TICEC 2021. Communications in Computer and Information Science, vol 1456. Springer, Cham. https://doi.org/10.1007/978-3-030-89941-7_9

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  • DOI: https://doi.org/10.1007/978-3-030-89941-7_9

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  • Print ISBN: 978-3-030-89940-0

  • Online ISBN: 978-3-030-89941-7

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