Abstract
Rapidly changing environments place different players at the vortex of the innovation process. Therefore, in the digital age, strong businesses are sometimes built on perceptions and on the approval of the community. The shift from linear value chains to ecosystems is likely to occur in 4.0 organizations adopting service or customer orientations, according to their participation in networked ecosystems. Moving from organization-centered innovation to ecosystem co-creation will approach individuals and institutions thus enhancing sustainable and smart product development along with trust. Embedded innovation is a self-sustained process in which firms and stakeholders interact in a common environment creating a common identity. Empirical results reinforce the role of open innovation strategies and the user community as pillars of sustainable innovation ecosystems. Policy actions need to reinforce these ecosystems as they will generate employment encompassing innovative and inclusive growth, fostering the resilience of societies and environmental sustainability.
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Costa, J., Freire, P., Reis, J. (2021). Open Innovation and User-Community as Enhancers of Sustainable Innovation Ecosystems. In: Tavares Thomé, A.M., Barbastefano, R.G., Scavarda, L.F., Gonçalves dos Reis, J.C., Amorim, M.P.C. (eds) Industrial Engineering and Operations Management. IJCIEOM 2021. Springer Proceedings in Mathematics & Statistics, vol 367. Springer, Cham. https://doi.org/10.1007/978-3-030-78570-3_5
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