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Consistency in Multi-device Service Including VR: A Case Study

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Virtual, Augmented and Mixed Reality (HCII 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12770))

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Abstract

Nowadays, we have entered a world of multi-device experiences. This phenomenon poses a significant challenge because we have to deploy applications to different platforms, with a consistent UX for each targeted device preferably. Consistency provides users with a stable framework in similar contexts and helps to improve multi-device usability. Many previous studies focus on maintaining consistency among traditional platforms like smartphones apps and websites. However, with the rapid development of VR, it is crucial to add it to the spectrum because the design for VR differs from that for traditional 2D screens a lot. Therefore, this paper proposes a series of design principles to ensure the consistency across multiple devices including HMD-VR, along with four dimensions of consistency worth considering. We use Virtual Experiment of Film Language, a multi-device serious game as an example. Twelve participants were recruited to experience the VR and WebGL versions of the game to spot inconsistency issues. After that, the game was modified according to the survey results and evaluated by the participants again. The evaluation result showed that consistency was improved. We proposed three consistency design principles based on our findings. They can help multi-device applications improve consistency across devices so as to enhance inter-usability and user experience.

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Authors and Affiliations

  1. Tongji University, Shanghai, People’s Republic of China

    Tian Xie, Zhejun Liu & Entang He

  2. Shanghai Academy of Spaceflight Technology, 3888 Yuanjiang Road, Shanghai, 201109, People’s Republic of China

    Zhifeng Jin

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  1. Tian Xie
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  2. Zhifeng Jin
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  3. Zhejun Liu
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  4. Entang He
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Corresponding author

Correspondence to Zhejun Liu .

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Editors and Affiliations

  1. U.S. Army Research Laboratory, Aberdeen Proving Ground, MD, USA

    Jessie Y. C. Chen

  2. U.S. Army Combat Capabilities Development Command Soldier Center, Orlando, FL, USA

    Gino Fragomeni

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Xie, T., Jin, Z., Liu, Z., He, E. (2021). Consistency in Multi-device Service Including VR: A Case Study. In: Chen, J.Y.C., Fragomeni, G. (eds) Virtual, Augmented and Mixed Reality. HCII 2021. Lecture Notes in Computer Science(), vol 12770. Springer, Cham. https://doi.org/10.1007/978-3-030-77599-5_12

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  • DOI: https://doi.org/10.1007/978-3-030-77599-5_12

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  • Print ISBN: 978-3-030-77598-8

  • Online ISBN: 978-3-030-77599-5

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