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Trends in Global Telecommunication Fraud and Its Impact on Business

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Developments in Information & Knowledge Management for Business Applications

Part of the book series: Studies in Systems, Decision and Control ((SSDC,volume 330))

Abstract

Telecommunications become more important in everyday lives of modern society. Transforming customer needs from just being connected to being connected anywhere and anytime, creates a lot of pressure to telecommunications operators but also enables new digital form of fraud. The Trends in global telecommunication fraud and its impact on business tend to be an underlying conceptual summary of different fraud types and methods to support industry with better understanding of patterns behind fraudulent activities. In order to successfully fight the fraud, understanding is the key aspect which needs to be followed by industry-wide common approach of telecom operators in relation to fraud. Modernization and new form of technologies such as blockchain and artificial intelligence are raising in popularity and become a promising tool in this fight.

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Authors and Affiliations

  1. Comenius University in Bratislava, Odbojárov 10, 831 04, Bratislava, Slovakia

    Martin Lacuška & Tomáš Peráček

Authors
  1. Martin Lacuška
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  2. Tomáš Peráček
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Correspondence to Martin Lacuška .

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Editors and Affiliations

  1. Department of e-Business, Faculty of Business, Economics and Statistics, University of Vienna, Vienna, Austria

    Natalia Kryvinska

  2. Department of Information Systems, Faculty of Management, Comenius University, Bratislava, Slovakia

    Michal Greguš

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Lacuška, M., Peráček, T. (2021). Trends in Global Telecommunication Fraud and Its Impact on Business. In: Kryvinska, N., Greguš, M. (eds) Developments in Information & Knowledge Management for Business Applications. Studies in Systems, Decision and Control, vol 330. Springer, Cham. https://doi.org/10.1007/978-3-030-62151-3_12

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