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Building consistent formal specification for the service enterprise agility foundation

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Journal of Service Science Research

Abstract

Contemporary service enterprises face challenges of the rapidly evolving technologies and business environments. Thus, the precise analysis and the accurate planning can be a key to the selection of the “right” strategies for IT investments and the implementation of any new technologies. Consequently, the purpose of this paper is to contribute to the profiling and development a “Fail-safe” (i.e., Consistent) Service-oriented formal model to support architectural decisions in service enterprise planning, and dynamic business activities managing by “Fault-tolerant” design. Furthermore, the objective is to construct a “process/formal model” that can be applied by services providers in assignments concerning enterprise architecture, or IT architecture, planning and development. And, in turn, the goal of the “process/formal model” is to cover both areas of activity: the planning and enterprise processes effective management and development with a dependable (i.e., “Fault-tolerant”) methodology to save time and resources along the life-cycle.

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Authors and Affiliations

  1. Secure Business Austria-SBA Research GmbH, Vienna, Austria

    Natalia Kryvinska

  2. Favoritenstrasse 16, A-1040, Vienna, Austria

    Natalia Kryvinska

  3. Department of e-Business School of Business, Economics and Statistics University of Vienna, Bruenner Str. 72, A-1210, Vienna, Austria

    Natalia Kryvinska

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  1. Natalia Kryvinska
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Correspondence to Natalia Kryvinska.

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Natalia Kryvinska is a Postdoctoral Fellow at the e-Business research group, Faculty of Business, Economics and Statistics, University of Vienna. She received her diploma engineer degree in telecommunications from National University “Lviv Polytechnics”, Lviv, Ukraine, and a PhD in electrical engineering from the Vienna University of Technology, Vienna, Austria. Her research interests include distributed systems management, service delivery platforms, and e-Services.

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Kryvinska, N. Building consistent formal specification for the service enterprise agility foundation. J Serv Sci Res 4, 235–269 (2012). https://doi.org/10.1007/s12927-012-0010-5

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  • DOI: https://doi.org/10.1007/s12927-012-0010-5

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