Skip to main content
SpringerLink
Log in

State-of-the-Art in Product-Service System Classification

  • Conference paper
  • First Online:
Advances in Design, Simulation and Manufacturing III (DSMIE 2020)

Part of the book series: Lecture Notes in Mechanical Engineering ((LNME))

Included in the following conference series:

Abstract

The Product-Service System (PSS) is an integrated combination of products and services. This concept includes a service-based competitive strategy, environmental sustainability and the basis for distinguishing itself from competitors offering cheaper products. The adoption of PSS involves focusing on selling the functionality of the product instead of selling the products. The important element of PSS is classification, i.e. the systematic division of PSS into classes according to a defined principle. The literature on the classification of PSS is very narrow and it does not sufficiently address the possibilities and categories that can be distinguished. The typologies developed have not captured the wealth of classes of PSS so far. The paper presents a comprehensive analysis of the PSS classification. In addition, the paper systematically reviews the literature on the PSS classification published over the last 18 years. Its main objective is to identify the main aspects of the PSS classification, the common features to the various classifications and their limitations. By researching the available classifications, we hope to make it easier for businesses to develop new PSS-based offers and to adapt their business models to specific types of PSS. This publication deals with and analyses 10 classifications of PSS.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Goedkoop, M., van Haler, C., te Riele, H., Rommers, P.: Product Service-Systems, ecological and economic basics (1999)

    Google Scholar 

  2. Brandstotter, M., Haberl, M., Knoth, R., Kopacek, B., Kopacek, P.: IT on demand - towards an environmental conscious service system for Vienna (AT). In: 2003 EcoDesign 3rd International Symposium on Environmentally Conscious Design and Inverse Manufacturing, Tokyo, Japan, pp. 799–802. IEEE (2003). https://doi.org/10.1109/ECODIM.2003.1322776

  3. Centenera, J., Hasan, M.: Sustainable Product-Service System. Int. Bus. Res. 7, 62–71 (2014). https://doi.org/10.5539/ibr.v7n7p62

    Article  Google Scholar 

  4. Manzini, E., Vezzoli, C.: A strategic design approach to develop sustainable product service systems: examples taken from the ‘environmentally friendly innovation’ Italian prize. J. Clean. Prod. 11, 851–857 (2003). https://doi.org/10.1016/S0959-6526(02)00153-1

    Article  Google Scholar 

  5. Mont, O.K.: Product-Service Systems Final Report. Swedish Environmental Protection Agency, Stockholm (2000)

    Google Scholar 

  6. Sawhney, M., Balasubramanian, S., Krishnan, V.V.: Creating growth with services: in a world of commoditized products, companies are turning to service offerings for growth. The key to success involves redefining markets in terms of customer activities and outcomes, not products and services. MIT Sloan Manag. Rev. 45, 34–44 (2004)

    Google Scholar 

  7. Bates, K., Bates, H., Johnston, R.: Linking service to profit: the business case for service excellence. Int. J. Serv. Ind. Manag. 14, 173–183 (2003). https://doi.org/10.1108/09564230310474147

    Article  Google Scholar 

  8. Oliva, R., Kallenberg, R.: Managing the transition from products to services. Int. J. Serv. Ind. Manag. 14, 160–172 (2003). https://doi.org/10.1108/09564230310474138

    Article  Google Scholar 

  9. Toepfer, K.: The role of Product Service Systems in a sustainable society. United Nations Environment Programme Division of Technology. Industry and Economics, pp. 1–6 (2002)

    Google Scholar 

  10. Baines, T.S., ET AL. Irving, P., Johnson, M., Kingston, J., Lockett, H., Martinez, V., Michele, P., Tranfield, D., Walton, I.M., Wilson, H.: State-of-the-art in product-service systems. Proc. Inst. Mech. Eng. Part B J. Eng. Manuf. 221, 1543–1552 (2007). https://doi.org/10.1243/09544054JEM858

    Article  Google Scholar 

  11. Hewitt, P.: The government’s manufacturing strategy, secretary of state for trade and industry. Westminster 4, 1–60 (2002)

    Google Scholar 

  12. Neely, A.: Exploring the financial consequences of the servitization of manufacturing. Oper. Manag. Res. 1, 103–118 (2008). https://doi.org/10.1007/s12063-009-0015-5

    Article  Google Scholar 

  13. Tukker, A.: Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet. Bus. Strat. Env. 13, 246–260 (2004). https://doi.org/10.1002/bse.414

    Article  Google Scholar 

  14. Van Ostaeyen, J., Van Horenbeek, A., Pintelon, L., Duflou, J.R.: A refined typology of product–service systems based on functional hierarchy modeling. J. Clean. Prod. 51, 261–276 (2013). https://doi.org/10.1016/j.jclepro.2013.01.036

    Article  Google Scholar 

  15. Clayton, R.J., Backhouse, C.J., Dani, S.: Evaluating existing approaches to product-service system design: a comparison with industrial practice. J. Manuf. Technol. Manag. 23, 272–298 (2012). https://doi.org/10.1108/17410381211217371

    Article  Google Scholar 

  16. Martinez, V., Bastl, M., Kingston, J., Evans, S.: Challenges in transforming manufacturing organisations into product-service providers. J. Manuf. Technol. Manag. 21, 449–469 (2010). https://doi.org/10.1108/17410381011046571

    Article  Google Scholar 

  17. Mathieu, V.: Service strategies within the manufacturing sector: benefits, costs and partnership. Int. J. Serv. Ind. Manag. 12, 451–475 (2001). https://doi.org/10.1108/EUM0000000006093

    Article  Google Scholar 

  18. Uchihira, N., Kyoya, Y., Kim, S.K., Maeda, K., Ozawa, M., Ishii, K.: Analysis and design methodology for recognizing opportunities and difficulties for product-based services. J. Inf. Process. 16, 13–26 (2008). https://doi.org/10.2197/ipsjjip.16.13

    Article  Google Scholar 

  19. Pittaway, L., Robertson, M., Munir, K., Denyer, D., Neely, A.: Networking and innovation: a systematic review of the evidence: networking and innovation: a systematic review of the evidence. Int. J. Manag. Rev. 5–6, 137–168 (2004). https://doi.org/10.1111/j.1460-8545.2004.00101.x

    Article  Google Scholar 

  20. Annarelli, A., Battistella, C., Nonino, F.: Product service system: a conceptual framework from a systematic review. J. Clean. Prod. 139, 1011–1032 (2016). https://doi.org/10.1016/j.jclepro.2016.08.061

    Article  Google Scholar 

  21. Tranfield, D., Denyer, D., Smart, P.: Towards a methodology for developing evidence-informed management knowledge by means of systematic review. Br. J. Manag. 14, 207–222 (2003). https://doi.org/10.1111/1467-8551.00375

    Article  Google Scholar 

  22. Mont, O.K.: Clarifying the concept of product–service system. J. Clean. Prod. 10, 237–245 (2002). https://doi.org/10.1016/S0959-6526(01)00039-7

    Article  Google Scholar 

  23. Uchihira, N., Kyoya, Y., Kim, S.K., Maeda, K., Ozawa, M., Ishii, K.: Analysis and design methodology for recognizing opportunities and difficulties for product-based services. In: PICMET 2007 - 2007 Portland International Conference on Management of Engineering & Technology, Portland, OR, USA, pp. 2755–2762. IEEE (2007). https://doi.org/10.1109/PICMET.2007.4349613

  24. Fan, X., Zhang, H.: Aligning product-service systems with market forces: a theoretical framework. In: 2010 International Conference on Service Sciences, Hangzhou, China, pp. 110–114. IEEE (2010). https://doi.org/10.1109/ICSS.2010.59

Download references

Author information

Authors and Affiliations

  1. Warsaw University of Technology, 85, Narbutta Street, Warsaw, Poland

    Mariusz Salwin

  2. Lappeenranta University of Technology, P.O. Box 20, 53581, Lappeenranta, Finland

    Andrzej Kraslawski

  3. Lodz University of Technology, 213, Wólczańska Street, Łódź, 90-001, Poland

    Andrzej Kraslawski

Authors
  1. Mariusz Salwin
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Andrzej Kraslawski
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Mariusz Salwin .

Editor information

Editors and Affiliations

  1. Sumy State University, Sumy, Ukraine

    Vitalii Ivanov

  2. Poznan University of Technology, Poznan, Poland

    Justyna Trojanowska

  3. Sumy State University, Sumy, Ukraine

    Ivan Pavlenko

  4. Technical University of Kosice, Presov, Slovakia

    Jozef Zajac

  5. University of Zagreb, Zagreb, Croatia

    Dragan Peraković

Rights and permissions

Reprints and permissions

Copyright information

© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Salwin, M., Kraslawski, A. (2020). State-of-the-Art in Product-Service System Classification. In: Ivanov, V., Trojanowska, J., Pavlenko, I., Zajac, J., Peraković, D. (eds) Advances in Design, Simulation and Manufacturing III. DSMIE 2020. Lecture Notes in Mechanical Engineering. Springer, Cham. https://doi.org/10.1007/978-3-030-50794-7_19

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-50794-7_19

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-50793-0

  • Online ISBN: 978-3-030-50794-7

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation