LINE Based Learning System for IT Security Practices Through Intrinsic Motivation

Abstract

In this study, we build a learning system on LINE app that is provided by LINE Corporation. The system incorporates three elements of Self-determination theory: autonomy, competence and relatedness in order to keep people intrinsically motivated for long. Recently the increase of phishing mails draws attention to immediate countermeasures for cybersecurity. Accessing such mails could trigger the onset of virus infection and confidential information leakage, which affects not only individuals but also the companies they work for. In reality, eliciting personal information from the recipients is sometimes not hard if they don’t perform security practices as well as the mails are made deceptive and appear to be sent from well-known senders. Thus, it is necessary that people learn security practices on a daily basis and perform those all times. To provide a platform that facilitates learning in this way, we decide to build a learning system on LINE app and incorporate into it the three elements of Self-determination theory.