Abstract
We conducted an empirical study to answer the research question whether designers could generate richer affective content through mood boards when they are primed by archetypal media content, comparing to non-archetypal media content. Mood board making may stimulate more feedback from target users and help designers discover deeper insights about user needs and aspiration towards products. Today, mood board making has become an essential skill for designers. However, this technique did not gain adequate credits in terms of scientific evidence. It is necessary to assess the validity of mood boards to be an effective tool for studying unconscious emotions in design research. Four professional designers were asked to make mood boards for four different TV commercials (2× without archetypal content; 2× with archetypal content). All 16 mood boards are made online available to a group of 141 raters. In a random order all raters had to click on each mood board to view the full-size and give a rating of ‘attractiveness’ [0–100 score]. The GLM results of all ratings indicate that the attractiveness of the mood boards for archetypal media content and non-archetypal media content are significantly different (F = 15.674, df = 1, p < 0.001). The mood boards primed by archetypal media content (Mean = 54.42, SE = 1.55) are significantly more attractive than the mood boards primed by non-archetypal media content (Mean = 51.37, SE = 1.47). We conclude that mood boards are a enough good tool to investigate and use unconscious emotions what is relevant for addressing design challenges in different contexts.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
Notes
- 1.
We analyzed our data with IBM SPSS Statistics, version 25.
References
Picard, R.W.: Affective Computing. MIT Press, Cambridge (2000)
Picard, R.W.: Affective computing: challenges. Int. J. Hum.-Comput. Stud. 59(1–2), 55–64 (2003)
Ivonin, L., et al.: Traces of unconscious mental processes in introspective reports and physiological responses. PLoS ONE 10(4), e0124519 (2015)
Mareis, C.: The epistemology of the unspoken: On the concept of tacit knowledge in contemporary design research. Des. Issues 28(2), 61–71 (2012)
Dijksterhuis, A.: Think different: the merits of unconscious thought in preference development and decision making. J. Personal. Soc. Psychol. 87(5), 586–598 (2004)
Koskinen, I., et al.: Design Research Through Practice: From the Lab, Field, and Showroom. Elsevier, Amsterdam (2011)
Kahneman, D.: Maps of bounded rationality: psychology for behavioral economics. Am. Econ. Rev. 93(5), 1449–1475 (2003)
Chang, H.-M., Emotions in archetypal media content. In: Industrial Design, p. 245. Eindhoven University of Technology, Eindhoven (2014)
Cassidy, T.D.: Mood boards: current practice in learning and teaching strategies and students’ understanding of the process. Int. J. Fash. Des. 1(1), 43–54 (2008)
McDonagh, D., Storer, I.: Mood boards as a design catalyst and resource: researching an under-researched area. Des. J. 7(3), 16–31 (2004)
Nagamachi, M.: Kansei engineering: a new ergonomic consumer-oriented technology for product development. Int. J. Ind. Ergon. 15(1), 3–11 (1995)
Barnes, C., Lillford, S.P.: Decision support for the design of affective products. J. Eng. Des. 20(5), 477–492 (2009)
Scherer, K.R.: What are emotions? And how can they be measured? Soc. Sci. Inf. 44(4), 695–729 (2005)
Wirth, W., Schramm, H.: Media and emotions. Commun. Res. Trends 24(3), 3–39 (2005)
Khalid, H.M., Helander, M.G.: Customer emotional needs in product design. Concurr. Eng. 14(3), 197–206 (2006)
Norman, D.A.: Emotional Design: Why We Love (or Hate) Everyday Things. Basic Books, New York (2004)
Desmet, P.M., Hekkert, P.: The basis of product emotions. In: Green, W.S., Jordan, P.W. (eds.) Pleasure with Products: Beyond Usability, pp. 58–66. Taylor & Francis, London (2002)
Desmet, P.: A multilayered model of product emotions. Des. J. 6(2), 4–13 (2003)
Hassenzahl, M.: Aesthetics in interactive products: correlates and consequences of beauty. In: Product Experience, pp. 287–302. Elsevier (2008)
Diefenbach, S., Hassenzahl, M.: The dilemma of the hedonic: appreciated, but hard to justify. Interact. Comput. 23(5), 461–472 (2011)
Hassenzahl, M., Diefenbach, S., Göritz, A.: Needs, affect, and interactive products: facets of user experience. Interact. Comput. 22(5), 353–362 (2010)
Jordan, P.: Designing Pleasurable Products: An Introduction to the New Human Factors. Taylor & Francis, London (2000)
Laugwitz, B., Held, T., Schrepp, M.: Construction and evaluation of a user experience questionnaire. In: Holzinger, A. (ed.) USAB 2008. LNCS, vol. 5298, pp. 63–76. Springer, Heidelberg (2008). https://doi.org/10.1007/978-3-540-89350-9_6
Karapanos, E., Martens, J.-B., Hassenzahl, M.: Reconstructing experiences with iScale. Int. J. Hum.-Comput. Stud. 70(11), 849–865 (2012)
Osgood, C.E., et al.: Cross-cultural universals of affective meaning. In: May, W.H., Miron, M.S. (eds.) vol. 1, p. 486. University of Illinois Press, Illinois (1975)
Ekman, P.: Strong evidence for universals in facial expressions: a reply to Russell’s mistaken critique. Psychol. Bull. 115(2), 268–287 (1994)
Desmet, P.: Measuring emotion: development and application of an instrument to measure emotional responses to products. In: Blythe, M.A., et al. (eds.) Funology: From Usability to Enjoyment, pp. 111–123. Kluwer Academic Publishers, Dordrecht (2003)
Huisman, G., et al.: LEMtool: measuring emotions in visual interfaces. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM (2013)
Hole, L., Williams, O.M.: The emotion sampling device (ESD). In: Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI but not as we know it. BCS Learning & Development Ltd. (2007)
Desmet, P.M., Porcelijn, R., Van Dijk, M.: Emotional design: application of a research-based design approach. Knowl. Technol. Policy 20(3), 141–155 (2007)
Tanderup Gade, U.: Design boards as an alignment tool for cross-disciplinarity in engineering. In: Proceedings of the 18th International Conference on Engineering and Product Design Education (E&PDE 2016), Design Education: Collaboration and Cross-Disciplinarity. Institution of Engineering Designers, The Design Society, Aalborg (2016)
Zabotto, C.N., et al.: Automatic digital mood boards to connect users and designers with Kansei engineering. Int. J. Ind. Ergon. 74, 1–11 (2019)
McDonagh, D., Denton, H.: Exploring the degree to which individual students share a common perception of specific mood boards: observations relating to teaching, learning and team-based design. Des. Stud. 26(1), 35–53 (2005)
Garner, S., McDonagh-Philp, D.: Problem interpretation and resolution via visual stimuli: the use of ‘mood boards’ in design education. J. Art Des. Educ. 20(1), 57–64 (2001)
Lucero, A., Aliakseyeu, D., Martens, J.-B.: Funky wall: presenting mood boards using gesture, speech and visuals. In: Proceedings of the Working Conference on Advanced Visual Interfaces. ACM (2008)
McDonagh, D., Bruseberg, A., Haslam, C.: Visual product evaluation: exploring users’ emotional relationships with products. Appl. Ergon. 33(3), 231–240 (2002)
Visser, F.S., et al.: Contextmapping: experiences from practice. CoDesign 1(2), 119–149 (2005)
Zhu, L.: Application of service design tools in product development process. In: 3rd International Conference on Management Science and Innovative Education - MSIE 2017. DEStech Transactions on Social Science, Education and Human Science, Jinan (2017)
Nenkov, G.Y., Scott, M.L.: “So cute I could eat it up”: priming effects of cute products on indulgent consumption. J. Consum. Res. 41(2), 326–341 (2014)
Philippot, P.: Inducing and assessing differentiated emotion-feeling states in the laboratory. Cogn. Emot. 7(2), 171–193 (1993)
Gross, J.J., Levenson, R.W.: Emotion elicitation using films. Cogn. Emot. 9(1), 87–108 (1995)
Rottenberg, J., Ray, R.D., Gross, J.J.: Emotion elicitation using films. In: Coan, J.A., Allen, J.J.B. (eds.) Handbook of Emotion Elicitation and Assessment, pp. 9–28. Oxford University Press, Oxford (2007)
Lench, H.C., Flores, S.A., Bench, S.W.: Discrete emotions predict changes in cognition, judgment, experience, behavior, and physiology: a meta-analysis of experimental emotion elicitations. Psychol. Bull. 137(5), 834–855 (2011)
Edell, J.A., Burke, M.C.: The power of feelings in understanding advertising effects. J. Consum. Res. 14(3), 421–433 (1987)
Baumgartner, H., Sujan, M., Padgett, D.: Patterns of affective reactions to advertisements: the integration of moment-to-moment responses into overall judgments. J. Mark. Res. 34(2), 219–232 (1997)
Van Rompay, T.J., Pruyn, A.T., Tieke, P.: Symbolic meaning integration in design and its influence on product and brand evaluation. Int. J. Des. 3(2), 19–26 (2009)
Mark, B.M., Pearson, C.: The Hero and the Outlaw: Building Extraordinar Brands Through the Power of Archetypes. McGraw-Hill Books, New York (2001)
Rapaille, G.C.: 7 Secrets of Marketing in a Multi-Cultural World. Executive Excellence Publication, Provo (2001)
Tsai, S.-P.: Investigating archetype-icon transformation in brand marketing. Mark. Intell. Plan. 24(6), 648–663 (2006)
Caldwell, M., Henry, P., Alman, A.: Constructing audio-visual representations of consumer archetypes. Qual. Mark. Res.: Int. J. 13(1), 84–96 (2010)
Chang, H.-M., Díaz, M., Català, A., Chen, W., Rauterberg, M.: Mood boards as a universal tool for investigating emotional experience. In: Marcus, A. (ed.) DUXU 2014. LNCS, vol. 8520, pp. 220–231. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-07638-6_22
Midi-Minuit, P., Bardou-Jacquet, A.: Honda - The Cog (2012). http://www.youtube.com/watch?v=bl2U1p3fVRk&hd=1. Accessed 6 Nov 2019
Wieden, Kennedy: Honda Civic - Everyday (2006). http://www.youtube.com/watch?v=rcyfVQ1eobM&hd=1. Accessed 6 Nov 2019
Lang, P.J., Bradley, M.M., Cuthbert, B.N.: International affective picture system (IAPS): technical manual and affective ratings. In: Technical Report, pp. 1–5. NIMH Center for the Study of Emotion and Attention, Gainesville (1997)
Bradley, M., Lang, P.: The international affective digitized sounds (IADS-2): affective ratings of sounds and instruction manual Gainesville. In: Technical Report. The Center for Research in Psychophysiology, Florida (2007)
Zajonc, R.B.: Feeling and thinking: preferences need no inferences. Am. Psychol. 35(2), 151–175 (1980)
Maloney, A.: Preference ratings of images representing archetypal themes: an empirical study of the concept of archetypes. J. Anal. Psychol. 44(1), 101–116 (1999)
Friedman, M.: The use of ranks to avoid the assumption of normality implicit in the analysis of variance. J. Am. Stat. Assoc. 32(200), 675–701 (1937)
Hollander, M., Wolfe, D.A., Chicken, E.: Nonparametric Statistical Methods. Wiley Series in Probability and Statistics, vol. 751, 3rd edn, p. 848. Wiley, Hoboken (2013)
Wilcoxon, F.: Individual comparisons by ranking methods (1945). In: Kotz, S., Johnson, N.L. (eds.) Breakthroughs in Statistics, pp. 196–202. Springer, New York (1992). https://doi.org/10.1007/978-1-4612-4380-9_16
Epstein, S.: Integration of the cognitive and the psychodynamic unconscious. Am. Psychol. 49(8), 709 (1994)
Acknowledgements
The authors thank ‘The Archive for Research in Archetypal Symbolism’ (ARAS) for the help with identification and selection of archetypal stimuli.
Funding
This work was supported in part by the Erasmus Mundus Joint Doctorate (EMJD) in Interactive and Cognitive Environments (ICE), which is funded by Erasmus Mundus [FPA no. 2010–2012], by Industrial Design Department from Eindhoven University of Technology (Netherlands), and by Department of Management from Universitat Politècnica de Catalunya (Spain).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Ethics declarations
Written consent was acquired from each participant prior to the empirical sessions. This was a non-clinical study without any harming procedure and all data were collected anonymously. Therefore, according to the Netherlands Code of Conduct for Scientific Practice (principle 1.2 on page 5), ethical approval was not sought for execution of this study.
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Chang, HM., Ivonin, L., Diaz, M., Catala, A., Rauterberg, M. (2020). Mood Boards as a Tool for Studying Emotions as Building Blocks of the Collective Unconscious. In: Rauterberg, M. (eds) Culture and Computing. HCII 2020. Lecture Notes in Computer Science(), vol 12215. Springer, Cham. https://doi.org/10.1007/978-3-030-50267-6_1
Download citation
DOI: https://doi.org/10.1007/978-3-030-50267-6_1
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-50266-9
Online ISBN: 978-3-030-50267-6
eBook Packages: Computer ScienceComputer Science (R0)