Abstract
Multimedia services on mobile devices are becoming increasingly popular. Whereas the mobile phone is the most likely platform for mobile TV, PDAs, portable game consoles, and music players are attractive alternatives. Mobile TV consumption on mobile phones allows new kinds of user experiences, but it also puts designers and researchers in front of new challenges. On the one hand, designers have to take these novel experience potentials into account. On the other hand, the right methods to collect user feedback to further improve services for the mobile context have to be applied. In this chapter the importance of user experience research for mobile TV within the mobile context is highlighted. We present how different experience levels can be evaluated taking different mobile context categories into account. In particular, we discuss the Experience Sampling Method (ESM), which seems to be a fruitful approach for investigating user TV experiences.
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Obrist, M., Meschtscherjakov, A., Tscheligi, M. (2010). User Experience Evaluation in the Mobile Context. In: Marcus, A., Roibás, A., Sala, R. (eds) Mobile TV: Customizing Content and Experience. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-701-1_15
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