Integrated Enterprise Modeling
This chapter contains an example of a company whose business processes were successfully reoriented. An indispensable tool proved to be the Method of Object-Oriented Business Process Optimization (MO 2 GO) that was designed and developed by the Fraunhofer Institute for Production Systems and Design Technology (IPK) Berlin (Spur, Mertins, and Jochem, 1996; Mertins and Jochem, 1999). The well-proven method to describe business processes systematically and transparently was employed successfully in several projects as a planning and communication base between departments as well as between hierarchical levels. The participants were able to point out time-saving potentials and to identify measures with which to reduce costs and assign them to the causative factors.
KeywordsBusiness Process Customer Order Enterprise Modeling Quality Assurance System Throughput Time
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