Abstract
The six-sigma program for quality improvement and control outlined in Chapter 1 has provided many hardware companies with a method of greatly increasing profits by reducing costs associated with every department in the company, and by product reliability improvements. The program requires that every employee be accountable for understanding and implementing six-sigma. This conflicts with Dr. Deming’s principle that 85% of the quality problems are faults of the system which can be corrected only by management.
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© 2003 Springer Science+Business Media New York
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Hubbard, M.R. (2003). Six-Sigma. In: Statistical Quality Control for the Food Industry. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-0149-7_16
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DOI: https://doi.org/10.1007/978-1-4615-0149-7_16
Publisher Name: Springer, Boston, MA
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Online ISBN: 978-1-4615-0149-7
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