Abstract
We have stated it earlier, but it bears repeating that the two key elements for Making Quality Happen are prevention and communication.
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© 1993 Roderick M. McNealy
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McNealy, R.M. (1993). Implementation action 7 Communication. In: Making Quality Happen. Springer, Boston, MA. https://doi.org/10.1007/978-1-4613-0445-6_10
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DOI: https://doi.org/10.1007/978-1-4613-0445-6_10
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-412-73530-1
Online ISBN: 978-1-4613-0445-6
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