Abstract
On more occasions than I care to remember a client would complain when a role was being badly performed that the culprit was ‘never right in the first place’. On many of these occasions training was the successful answer; however, if the process of recruitment had been accurately performed in the first instance, problems later on could be avoided.
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© 1998 Valerie O’Dea
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O’Dea, V. (1998). Recruiting and Targeting Telebusiness Personnel. In: Better Business by Phone. Palgrave, London. https://doi.org/10.1007/978-1-349-14195-1_6
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DOI: https://doi.org/10.1007/978-1-349-14195-1_6
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-66909-9
Online ISBN: 978-1-349-14195-1
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