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Digital Services for Industry 4.0: Assessing Collaborative Technology Readiness

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Information Systems (EMCIS 2019)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 381))

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Abstract

Collaborative technologies, such as peer-to-peer (P2P) communication systems, information sharing technologies, and online team meeting facilities have long been available to support the daily operation of businesses. We investigate how collaborative technologies can adapt to further underpin emerging business paradigms, namely the “Industry 4.0” trend. Our purpose is to contribute to the understanding of what characteristics would maintain a collaborative technology current and ready to be part of the digital services available to support the fourth industrial revolution demands. To fulfil this purpose, we propose a taxonomic solution for assessment of collaborative technologies readiness for Industry 4.0; the analysis obtained using this classification scheme serves as an indicator to elicitate what is required to be addressed to meet Industry 4.0 goals. We also present details about the taxonomy development and validation using a benchmarking approach. Finally, we exemplify how our taxonomy can be applied to assess a collaborative technology.

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Notes

  1. 1.

    https://www.boostaerospace.com/airsupply/.

  2. 2.

    https://www.freightquote.com/define/what-is-transportation-management-system-tms.

  3. 3.

    https://twitter.com.

  4. 4.

    http://www.boostaerospace.com/aircollab/.

  5. 5.

    https://products.office.com/en-us/microsoft-lync-2013.

  6. 6.

    Production planning service is used to plan products, materials and resources [23].

  7. 7.

    Matchmaking is a service that provides suggestions of best potential partners for a given business opportunity [24].

  8. 8.

    Team creation is a kind of temporary alliance that is developed for short-term to share skills or core competencies and resources in order to better respond to business opportunities [24, 25].

  9. 9.

    These are customers’ requirement analysis that can be in the form of tracing individual customer order specification from the shop floor and monitoring their order execution and may involve forecasting item delivery and evaluating customer satisfaction [26].

  10. 10.

    Risk evaluation is a process to compare the estimated risk against the given risk criteria [27].

  11. 11.

    Tender-decomposition is a business opportunity that supports tenders breakdown into sub-tenders [28].

  12. 12.

    https://www.boostaerospace.com/.

  13. 13.

    https://www.ariba.com/.

  14. 14.

    http://www.supplyon.com/.

  15. 15.

    http://www.kinaxis.com/en/.

  16. 16.

    http://www.quintiq.com/.

  17. 17.

    https://www.generixgroup.com/en.

  18. 18.

    https://www.arts.aero/references.

  19. 19.

    https://valuechain.com/supply-chain-intelligence/iQluster/

  20. 20.

    https://www.tradecloud1.com/blog/topic/collaboration.

  21. 21.

    https://www.exostar.com/.

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Acknowledgements

The work presented has received funding from the European Commission under the European Union’s Horizon 2020 research and innovation programme (grant agreement n° 723336). Financial support has been provided from the National Council of Science and Technology (abbreviated CONACYT) to Sonia Cisneros-Cabrera (agreement n° 461338).

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Authors and Affiliations

  1. Alliance Manchester Business School, The University of Manchester, Manchester, UK

    Asia Ramzan, Sonia Cisneros-Cabrera, Pedro Sampaio, Nikolay Mehandjiev & Nikolai Kazantsev

  2. National Research University “Higher School of Economics”, Moscow, Russia

    Nikolai Kazantsev

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  1. Asia Ramzan
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  2. Sonia Cisneros-Cabrera
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  3. Pedro Sampaio
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  4. Nikolay Mehandjiev
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  5. Nikolai Kazantsev
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Correspondence to Sonia Cisneros-Cabrera .

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Editors and Affiliations

  1. University of Nicosia, Nicosia, Cyprus

    Marinos Themistocleous

  2. British University in Dubai, Dubai, United Arab Emirates

    Maria Papadaki

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Ramzan, A., Cisneros-Cabrera, S., Sampaio, P., Mehandjiev, N., Kazantsev, N. (2020). Digital Services for Industry 4.0: Assessing Collaborative Technology Readiness. In: Themistocleous, M., Papadaki, M. (eds) Information Systems. EMCIS 2019. Lecture Notes in Business Information Processing, vol 381. Springer, Cham. https://doi.org/10.1007/978-3-030-44322-1_45

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  • DOI: https://doi.org/10.1007/978-3-030-44322-1_45

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