Abstract
This paper reports the design of a four-component audit to evaluate the accessibility of Massive Open Online Courses (MOOCs). The MOOC accessibility audit was designed as part of a research programme at The Open University (UK) that aimed to assess the current state of accessibility of MOOC platforms and resources, to uncover accessibility barriers, and to derive recommendations on how the barriers could be addressed. The audit is composed of four evaluation components: technical accessibility, user experience (UX), quality and learning design. The audit consists of four processes supported by checklists corresponding to each of the four components implemented via a heuristic evaluation approach, an evaluation technique from Human-Computer Interaction literature.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
- 2.
WCAG-EM https://www.w3.org/TR/WCAG-EM/.
- 3.
Fluid Project https://wiki.fluidproject.org/display/fluid/Design+Handbook.
- 4.
E-xcellence https://e-xcellencelabel.eadtu.eu/.
References
Liyanagunawardena, T.R., Parslow, P., Williams, S.: Dropout: MOOC participants’ perspective (2014)
Straumsheim, C.: Glacial Progress’ on Digital Accessibility. Inside Higher Ed. https://www.insidehighered.com/news/2017/05/18/data-show-small-improvements-accessibility-course-materials. Accessed 13 May 2019
Rodrigo, C., Iniesto, F.: Holistic vision for creating accessible services based on MOOCs. In: Open Education Global Conference 2015. Innovation and Entrepreneurship, Banff, Alberta, Canada (2015)
Iniesto, F., McAndrew, P., Minocha, S., Coughlan, T.: An investigation into the perspectives of providers and learners on MOOC accessibility. In: TEEM 2017: International Conference Technological Ecosystems for Enhancing Multiculturality, Cadiz, Spain, 18–20 October 2017 (2017)
Iniesto, F., McAndrew, P., Minocha, S., Coughlan, T.: Auditing the accessibility of massive open online courses (MOOCs). In: 14th AAATE Congress 2017, Sheffield, 13–14 September 2017 (2017)
Sanchez-Gordon, S., Luján-Mora, S.: Research challenges in accessible MOOCs: a systematic literature review 2008–2016. Univ. Access Inf. Soc. 17, 775–789 (2017)
Rieman, J., Franzke, M., Redmiles, D.: Usability evaluation with the cognitive walkthrough. In: CHI 1995 Conference Companion, pp. 387–388 (1995)
Kear, K., et al.: Quality assessment for e-learning: a benchmarking approach. European Association of Distance Teaching Universities (2016)
Meyer, A., Rose, D.H., Gordon, D.T.: Universal Design for Learning: Theory and Practice. CAST Professional Publishing, Wakefield (2014)
Floyd, I.R., Cameron Jones, M., Twidale, M.B.: Resolving incommensurable debates: a preliminary identification of persona kinds, attributes, and characteristics. Artifact 2(1), 12–26 (2008)
RodrÃguez-Ascaso, A., Boticario, J.G.: Accessibility and MOOC: towards a holistic perspective. RIED: Revista Iberoamericana de Educación a Distancia 18, 61–85 (2015)
Jansen, D., Rosewell, J., Kear, K.: Quality frameworks for MOOCs. In: Jemni, M., Kinshuk, Khribi, M. (eds.) Open Education: from OERs to MOOCs. Lecture Notes in Educational Technology, pp. 261–281. Springer, Heidelberg (2017). https://doi.org/10.1007/978-3-662-52925-6_14
Gronseth, S., Dalton, E., Khanna, R., Alvarez, B., Iglesias, I., Vergara, P.: Inclusive instructional design and UDL around the world. In: Society for Information Technology & Teacher Education International Conference, pp. 2357–2359 (2019)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Iniesto, F., McAndrew, P., Minocha, S., Coughlan, T. (2019). Auditing the Accessibility of MOOCs: A Four-Component Approach. In: Scheffel, M., Broisin, J., Pammer-Schindler, V., Ioannou, A., Schneider, J. (eds) Transforming Learning with Meaningful Technologies. EC-TEL 2019. Lecture Notes in Computer Science(), vol 11722. Springer, Cham. https://doi.org/10.1007/978-3-030-29736-7_59
Download citation
DOI: https://doi.org/10.1007/978-3-030-29736-7_59
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-29735-0
Online ISBN: 978-3-030-29736-7
eBook Packages: Computer ScienceComputer Science (R0)