Skip to main content

Auditing the Accessibility of MOOCs: A Four-Component Approach

  • Conference paper
  • First Online:
Transforming Learning with Meaningful Technologies (EC-TEL 2019)

Abstract

This paper reports the design of a four-component audit to evaluate the accessibility of Massive Open Online Courses (MOOCs). The MOOC accessibility audit was designed as part of a research programme at The Open University (UK) that aimed to assess the current state of accessibility of MOOC platforms and resources, to uncover accessibility barriers, and to derive recommendations on how the barriers could be addressed. The audit is composed of four evaluation components: technical accessibility, user experience (UX), quality and learning design. The audit consists of four processes supported by checklists corresponding to each of the four components implemented via a heuristic evaluation approach, an evaluation technique from Human-Computer Interaction literature.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    WCAG https://www.w3.org/WAI/standards-guidelines/wcag/.

  2. 2.

    WCAG-EM https://www.w3.org/TR/WCAG-EM/.

  3. 3.

    Fluid Project https://wiki.fluidproject.org/display/fluid/Design+Handbook.

  4. 4.

    E-xcellence https://e-xcellencelabel.eadtu.eu/.

References

  1. Liyanagunawardena, T.R., Parslow, P., Williams, S.: Dropout: MOOC participants’ perspective (2014)

    Google Scholar 

  2. Straumsheim, C.: Glacial Progress’ on Digital Accessibility. Inside Higher Ed. https://www.insidehighered.com/news/2017/05/18/data-show-small-improvements-accessibility-course-materials. Accessed 13 May 2019

  3. Rodrigo, C., Iniesto, F.: Holistic vision for creating accessible services based on MOOCs. In: Open Education Global Conference 2015. Innovation and Entrepreneurship, Banff, Alberta, Canada (2015)

    Google Scholar 

  4. Iniesto, F., McAndrew, P., Minocha, S., Coughlan, T.: An investigation into the perspectives of providers and learners on MOOC accessibility. In: TEEM 2017: International Conference Technological Ecosystems for Enhancing Multiculturality, Cadiz, Spain, 18–20 October 2017 (2017)

    Google Scholar 

  5. Iniesto, F., McAndrew, P., Minocha, S., Coughlan, T.: Auditing the accessibility of massive open online courses (MOOCs). In: 14th AAATE Congress 2017, Sheffield, 13–14 September 2017 (2017)

    Google Scholar 

  6. Sanchez-Gordon, S., Luján-Mora, S.: Research challenges in accessible MOOCs: a systematic literature review 2008–2016. Univ. Access Inf. Soc. 17, 775–789 (2017)

    Article  Google Scholar 

  7. Rieman, J., Franzke, M., Redmiles, D.: Usability evaluation with the cognitive walkthrough. In: CHI 1995 Conference Companion, pp. 387–388 (1995)

    Google Scholar 

  8. Kear, K., et al.: Quality assessment for e-learning: a benchmarking approach. European Association of Distance Teaching Universities (2016)

    Google Scholar 

  9. Meyer, A., Rose, D.H., Gordon, D.T.: Universal Design for Learning: Theory and Practice. CAST Professional Publishing, Wakefield (2014)

    Google Scholar 

  10. Floyd, I.R., Cameron Jones, M., Twidale, M.B.: Resolving incommensurable debates: a preliminary identification of persona kinds, attributes, and characteristics. Artifact 2(1), 12–26 (2008)

    Article  Google Scholar 

  11. Rodríguez-Ascaso, A., Boticario, J.G.: Accessibility and MOOC: towards a holistic perspective. RIED: Revista Iberoamericana de Educación a Distancia 18, 61–85 (2015)

    Article  Google Scholar 

  12. Jansen, D., Rosewell, J., Kear, K.: Quality frameworks for MOOCs. In: Jemni, M., Kinshuk, Khribi, M. (eds.) Open Education: from OERs to MOOCs. Lecture Notes in Educational Technology, pp. 261–281. Springer, Heidelberg (2017). https://doi.org/10.1007/978-3-662-52925-6_14

    Chapter  Google Scholar 

  13. Gronseth, S., Dalton, E., Khanna, R., Alvarez, B., Iglesias, I., Vergara, P.: Inclusive instructional design and UDL around the world. In: Society for Information Technology & Teacher Education International Conference, pp. 2357–2359 (2019)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Francisco Iniesto .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Iniesto, F., McAndrew, P., Minocha, S., Coughlan, T. (2019). Auditing the Accessibility of MOOCs: A Four-Component Approach. In: Scheffel, M., Broisin, J., Pammer-Schindler, V., Ioannou, A., Schneider, J. (eds) Transforming Learning with Meaningful Technologies. EC-TEL 2019. Lecture Notes in Computer Science(), vol 11722. Springer, Cham. https://doi.org/10.1007/978-3-030-29736-7_59

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-29736-7_59

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-29735-0

  • Online ISBN: 978-3-030-29736-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics